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Manager, Security & Incident Management (FC)

Job

QVC Suffolk, LLC

Suffolk, VA (In Person)

Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 7/14/2026

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Job Description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Your Opportunity, Your Team The Manager of Security & Incident Management supports QVC and HSN. You will provide direction in the delivery of comprehensive security services, systems, and programs. These efforts aim to protect team members, operations, and facilities, and the business from threats and harm. You will lead the security team with operational responsibilities include access control, investigations, fire protection, emergency response, incident management and business continuity. You will report to the Regional Manager, Security & Incident Management and working the Suffolk, VA fulfillment center. Where You'll Work This role is onsite and will require you to work from our Suffolk, VA fulfillment center daily. Relocation assistance is not available for this role. What You'll Do Oversee multi-site security operations to ensure compliance with established departmental and operational procedures. Operational responsibilities include access control, investigations, fire protection, emergency response, incident management and business continuity. Directly manage the onsite security team to ensure all required security services are delivered as defined in SOPs and Global Security Operations Procedures. Ensure the accurate identification, tracking and monitoring of problem situations. Be a liaison to all site departments, local law enforcement and other emergency service providers. Work in close collaboration with the Global Security Operations Center (GSOC) to monitor internal and external threats to the business, introduces mitigation strategies, and escalates incidents to senior leadership. What You'll Bring 5+ years previous managerial experience in a high volume environment. 3+ years leadership experience with security experience. Experience and working knowledge of distribution site operation. Knowledge of the Fulfillment Centers principles (inbound/outbound operations). #LI-AC5 Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions. Join Our Team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We're an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It's a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! Applicant Privacy Notice