Gated HOA Community (Access Control & Vehicle Patrol)

Gated HOA Community (Access Control & Vehicle Patrol)

Schedule:

Shift 1: 06:00 AM•02:00 PM Shift 2: 01:45 PM•10:00

PM Days:

Monday•Sunday (7 days/week coverage)

Pay Rate:

$21.00•$23.00 per hour (DOE)

Position Overview:

Allstate Security Services is hiring professional Security Officers for a private gated residential community in Fallbrook, CA. This position blends access control, customer service, and vehicle patrol operations with a strong emphasis on professionalism and resident interaction. Officers will serve as the first point of contact for residents, guests, and vendors, while maintaining a visible deterrent presence and ensuring the safety and security of the community.

Primary Responsibilities:

Access Control (Gate Officer Duties): Staff the main entrance gate during assigned shifts Verify and log all residents, guests, vendors, and deliveries Issue visitor passes and provide directions Monitor CCTV and access systems at entry points Document denied entries and suspicious activity

Vehicle Patrol Operations:

Conduct patrols of: Interior roads and cul-de-sacs Community center and clubhouse Perimeter fencing and access points Perform scheduled patrols: Continuous patrol coverage during morning shift Patrols every 2 hours during afternoon/evening shift Identify and report suspicious activity, hazards, or damage Utilize company patrol vehicle and communication systems

Inspection & Security Checks:

Conduct routine inspections of: Clubhouse / Community Center Tennis Courts Horse Stables RV Storage Lot Back Gate access point Ensure all gates, doors, and restricted areas are secure Document findings with reports and photos when necessary

Emergency Response:

Respond to: Medical incidents Disturbances or suspicious persons Property damage or break-ins Contact emergency services (911) when required Secure scenes and assist first responders Complete detailed incident reports

Package Handling & Logging:

Accept and log deliveries per HOA policy Secure packages in designated areas Maintain accurate delivery and pickup logs Follow confidentiality procedures

Reporting & Documentation:

Complete Daily Activity Reports (DARs) Maintain visitor logs, patrol logs, and inspection reports Submit reports at the end of each shift Utilize digital reporting systems such as

Lighthouse Customer Service Expectations: