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Job Description
Our VI Oasis resort located in Palm Springs is seeking an Overnight Security Safety Officer to join our team on a full-time basis!
About Us:
The Oasis in Palm Springs, California, provides a desert resort setting for VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club. The resort is home to exciting Resort Operations and Sales Operations career opportunities convenient to Palm Springs attractions, shopping, poolside relaxation and desert sunshine. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. About the
Position:
•A $1 per hour pay increase will be awarded upon satisfactory completion of the 90-day probationary period. The Overnight Security Safety Officer serves as a visible and approachable presence to ensure guest safety, provide a warm welcome, and maintain secure access to the resort. This position bridges front desk and security by monitoring access points, managing guest interactions, and supporting overall resort safety operations.
Job Requirements:
Warmly greet all guests, owners, and visitors entering the resort after hours. Monitor entrance activity and ensure only registered guests and authorized individuals access the property. Assist front desk staff by verifying room keys, wristbands, or credentials as needed and after hours. Observe for suspicious behavior, safety hazards, or policy violations and report immediately to resort security leadership. Respond calmly and professionally to guest concerns, minor disputes, or lost-and-found situations. Support crowd control during check-in/out surges or emergency incidents. Monitor lobby and nearby areas through foot patrols or surveillance systems. Assist with implementing resort security protocols, such as shelter-in-place, lockdowns, or evacuations. Serve as an initial contact point for emergency responders when necessary. Other duties as assigned.
Qualifications:
High school diploma or equivalent required. 1-2 years of experience in hospitality, front-of-house guest services, or security. Excellent verbal communication and interpersonal skills. Calm, confident demeanor and professional appearance. Strong attention to detail with the ability to recognize potential security threats. Must pass background screening and comply with security requirements. Prior resort or hotel experience in a public-facing role. Familiarity with access control, radio communication, and CCTV systems. Bilingual (English/Spanish) a plus. CPR/First Aid certification preferred. Why Join VI Resorts by Westgate? Comprehensive health benefits - medical, dental and vision Paid Time Off (PTO) - vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Pay:
From $18.50 per hour
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance
