Security Site Supervisor
- $25.00
- 27.00/hr
- Santa Fe Springs, CA Sunstates Security
- 3.4 Santa Fe Springs, CA Job Details Full-time $25
- $27 an hour 1 day ago Qualifications Customer communication Management De-escalation techniques Conflict de-escalation Guard Card Patrolling Computer skills Customer complaint resolution Full Job Description Security Site Supervisor
- $25.00
- 27.00/hr
- Santa Fe Springs, CA
HIRING IMMEDIATELY
Sunstates Security is currently hiring Full-Time Security Site Supervisors at two of our new sites opening in the Santa Fe Springs, CA area. Schedule specifics will be discussed during interview. This position offers a pay rate of $25.00
Anticipated start date August 1st, 2026 . The Site Supervisor will assume the following responsibilities for this location:
Supervisory:
Responsible for the direction, coordination, and supervision of all site Security Officers. Train, develop, motivate and empower Security Officers to effectively and efficiently oversee all day-today operations of the site and promote the highest standards of efficiency, profitability, customer service and ethics. Train subordinates on procedural guidelines, company policies, and operational & site specific forms. Enforce consistency in policy and procedure implementation with the site(s). Active participation in the employee on-boarding process including new hire interviewing and selection of candidates that meet Sunstates required level of qualifications and skills, ensure hires receive appropriate training and licensure within the designated time-frame. Manage employee performance for the site including appraising performance; administering reward and incentive programs; coaching and staff development initiatives; corrective actions with region management guidance. In all employment activities; will work to ensure that all decisions comply with company policy, federal and state regulations. Promote positive employee relations through meeting and developing a rapport with all internal & external customers, addressing complaints and resolving issues with regional management guidance. Act as the primary contact for the site and contacting the local office when necessary. Maintain records with the officers assigned to the site to assure full participation with the Sunstates Security LMS and training platform when applicable.
Operations:
Coordinate with Operations Manager to establish site goals & objectives and communicate these with the customer(s) as required. Work with action plans towards goal achievement, including establishment of site and personnel quotas and/or goals. Manage administrative and operational functions to ensure the working schedule is accurate, projected working schedule is posted, vacation or time off requests are within company guidelines, the region receives the scheduled weekly hours, and personnel topics are address with management guidance. Manage account inspections and the inspection scorecard to assure compliance and meet/exceed our commitment. Produce Quality Assurance checks through eHub to assure positive results.
Requirements:
Current CA Guard Card 2 + years related supervisory experience Prior security, law enforcement, or military experience Advanced level/knowledge of computers and technology Must have Customer Service and communication skills and experience Patrolling & de-escalation skilled required Dispatching or concierge experience preferred A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives.
