Security Guard

Since 1970, Indian Health Council, Inc. (IHC) has provided high-quality, compassionate healthcare and support services to the nine Federally recognized American Indian tribes in north San Diego County. With more than 200 employees serving 2 clinic sites, IHC is proud of the diversity of its staff as a reflection of the community it serves. The reward of working at IHC is more than a paycheck and excellent benefits; it is the impact and contribution to the Tribal community that employees value most. If you are passionate about improving the overall health and wellness of our tribal community, IHC is looking for people like you.

About Us Patient-Centered Care:

Medical, Dental, Behavioral Health, Pharmacy, Social Services Research focused: Community Based Participatory grant-funded research programs; we are a Native American Research Center of Health (NARCH). Accredited as an ambulatory health care center by AAAHC Our Philosophy At IHC, we believe in empowering our patients with knowledge to achieve their healthcare goals. We strive to treat the whole person using a multifaceted approach to include physical, mental, emotional, and spiritual aspects of health and wellbeing. Our Benefits PPO medical, dental, and vision insurance with low employee contribution; company-paid life and disability insurance; malpractice coverage for providers; 403B retirement with company matching; generous PTO and Sick time; 14 paid holidays; paid jury service; and paid bereavement leave; reimbursement for professional license(s), and certifications such as CPR and continuing education units. Our facility also qualifies as a high-need area for provider CA State and Federal Loan Repayment Programs.

Reports To:

Facilities Director FLSA Status:

Non- Exempt Classification:

Regular, Full-time Schedule:

Monday - Friday, 10:00am-6:30pm

Location:

Onsite, position may be assigned to work at both IHC locations

SUMMARY:

Responsible for surveillance and protection of the Rincon clinic. Monitors and protects industrial or commercial property against fire, theft, vandalism, and illegal entry by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The information in this job description indicates the general nature and level of work performed. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job position. Duties and responsibilities may change (be assigned or removed) at any time with or without notice. 1. Patrol, periodically, building and ground of IHC property. 2. Perform crisis response and conflict resolution. 3. Examine doors, windows, and gates to determine that they are secure. 4. Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and report to the proper authorities' persons engaging in suspicious or criminal acts. 5. Provide navigation services to designated patients. 6. Inspect equipment and machinery to ascertain if malfunction or tampering has occurred. 7. Watch for and report irregularities such as fire hazards, leaking water pipes, and security doors left unlocked. 8. Observe departing personnel to guard against theft of company property. 9. Sound alarm or call the police or fire department by telephone in case of fire or presence of unauthorized persons. 10. Permit authorized persons to enter property and direct them to the appropriate check-in office. 11. Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff. 12. Write incident reports, route logs and inspection logs. 13. Act as back up for housekeeping team when needed. 14. Ensure that thermostatic controls are maintained to specified temperature in buildings or cold storage rooms. 15. Regulate vehicle and pedestrian traffic at clinic entrance to maintain orderly flow. 16. Provide security at onsite clinic events. 17. Respond to after-hours alarm calls. 18. Position may be re-assigned during activation of

EOP. SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

TRAVEL & DRIVING REQUIREMENTS

Travel is not required for this position. Driving is not required for this position.

EDUCATION AND/OR EXPERIENCE

High school diploma or GED required. Some college preferred. 1-year security/surveillance experience preferred. Will consider applicants with no security experience if applicant is able to meet other job requirements. 3+ years' experience surveilling and protecting in healthcare setting preferred.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of security and surveillance best practices. Knowledge of healthcare facilities and tribal communities. Skilled in investigative procedures. Skilled in completing reports and keeping data logs. Ability to observe suspicious or abnormal activity. Ability to resolve conflict; de-escalate crisis situations.

Productivity Software:

Microsoft Office 365; Word, Excel, PowerPoint, Email & Calendar Management (outlook), Teams (video conferencing and meetings), and Share Point. Utilization of Paycom, Relias Learning, and PolicyTech systems.

CERTIFICATES, LICENSES, MEMBERSHIPS AND REGULATIONS

Current California Guard Card (or attain within 6 months of hire). Current AED CPR certification or attainment within 6 months of hire. Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray and urine drug screen test. Health must be adequate to perform all duties of the position. Must pass criminal background check.

WORK ENVIRONMENT

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Indoor and outdoor office environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job position. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

CUSTOMER RELATIONS 1.

Respond promptly and with caring actions to patients and employees. 2. Maintain professional working relationships with all levels of staff, patients, and the public. 3. Be part of a team and cooperate in accomplishing department/organizational goals and objectives.

QUALITY MANAGEMENT 1.

Display knowledge of normal signs of human development and ability to assess and provide age-appropriate care. 2. Contribute to the success of the organization by participating in quality improvement activities.

SAFETY 1.

Maintain current knowledge of policies and procedures as they relate to safe work practices. 2. Follow all safety procedures and report unsafe conditions. 3. Use appropriate body mechanics to ensure an injury free environment. 4. Follow all infection control procedures including blood-borne pathogen protocols.

HIPAA/COMPLIANCE 1.

Maintain privacy of all patient, employee, and volunteer information. Access such information only on a need-to-know basis and for business purposes only. 2. Comply with all regulations regarding corporate integrity and security obligations. 3. Report unethical, fraudulent, or unlawful behavior or activity. Indian Preference shall be given in accordance with IHC's Policies and Procedures.