Overnight Safety & Security Officer

Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Where each associate at Hyatt Vacation Club at Northstar Lodge is offered great perks & incentives. Free onsite parking Department celebrations, Associate Appreciation Week Monthly associate recognition and reward programs Seasonal Retention Bonus Where you can make a difference. As a Guest Service Associate, you will be interacting directly with guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each guest. Patrols all areas of the property; assists owner/guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid/CPR as required. Assists owner/guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Defuses owner/guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents. Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conducts investigations and gathers evidence. Conducts interviews with relevant parties. Where your skills help you make a difference. Must be able to work a variable schedule, including complete weekend and holiday availability. Must have great customer service skills - all our positions come into contact with guests! Where we celebrate and cultivate connections. Follow us on social media!

Instagram:

@hyattvacationsownership

Facebook:

Hyatt Vacations Ownership This isn't just a place for your next job; it's the place for your career in hospitality. Where we all grow and succeed together. And we're growing quickly. Become part of something special now, adding your talents to a tight-knit team making lives better through vacations. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Not the right opportunity for you? with a friend or sign up for job alerts at https://www.hvocareers.com/join

Job Type:

Full-time Pay:

$26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person