Security Officer

Security Officer Jewel Osco - 3.3 Melrose Park, IL Job Details Full-time $20 - $22 an hour 4 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Bereavement leave Life insurance Paid sick time Qualifications Record keeping Google Workspace Google Docs Phone communication Emergency dispatch experience Filing Mid-level Customer inquiry handling Decision making Conflict management Security system monitoring (security system operation) Phone call management Facility security systems Loss prevention Communication skills Full Job Description Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Main responsibilities:

Supervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV system Manages all incoming telephone communications from complex Responsible for communicating emergency information to DC Security Operations Maintains an activity log documenting all information relevant to tasks performed Reviews all shift paperwork for completeness and accuracy, also responsible for the proper filing of all shift paperwork Maintains records, and creates access related to the complex card access system Conducts maintenance audits of security equipment i.e., CCTV, alarm systems etc. Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video. Documents all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures Completes incident reports to document Security Loss Prevention related issues. Forwards reports to Security management/Supervision for follow up. Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response. Monitors Yard Management System (PINC) making needed adjustments Monitors and adjusts all inbound and outbound complex traffic, using Google Documents Performs other related duties as assigned Answer telephone calls, tactfully handle inquiries and transfer to appropriate party We are looking for candidates who possess the following: Customer Service experience required Proficient computer skills including Microsoft Office and Security CCTV System Knowledge required Ability to work independently/ability to work through a situation in the absence of the Loss Prevention Supervisor Sound judgment in decision making and problem solving. Strong conflict resolution skills Ability to work effectively with all levels of associates and management Strong interpersonal skills Ability to lead and influence others High degree of initiative; proven team player, excellent customer service skills Excellent written and verbal communication skills Must be able to manage confidential information Must be able to multitask We also provide a variety of benefits including: Competitive wages paid weekly Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values - Click below to view video: ACI Values A copy of the full job description can be made available to you.

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility).

[If applicable:

] Associates in this position may be eligible for a quarterly bonus. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (

NYSE:

ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).