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Job Description
Security Receptionist Location:
Framingham, MA Schedule:
Monday - Friday, 8:00 AM - 4:00
PM Pay Rate:
$21.63/hour We help make your world a safer place. Securitas is a global leader in security services, providing advanced and sustainable solutions across 47 countries with over 355,000 employees and 150,000 clients worldwide. We play an essential role in protecting people, property, and assets while fostering a safe and secure environment for our clients and communities. Position Overview Securitas is seeking a professional, outgoing, and customer-focused Security Receptionist to serve as the first point of contact for employees, visitors, and vendors at a premier client location in Framingham, MA. This is a highly visible, client-facing position that requires exceptional communication skills, a polished professional demeanor, and the ability to create a welcoming and secure environment. The ideal candidate enjoys interacting with people, providing excellent customer service, and maintaining a strong security presence while managing front desk operations. Key Responsibilities Greet employees, visitors, and vendors in a friendly and professional manner Manage front desk and reception operations while maintaining a secure environment Verify identification, issue visitor badges, and maintain visitor logs Answer and direct incoming calls, emails, and inquiries appropriately Monitor building access and ensure compliance with site security procedures Coordinate with client personnel regarding visitor arrivals and appointments Respond to security concerns, emergencies, and incidents in a calm and professional manner Maintain accurate records, reports, and documentation Monitor security systems and report unusual activity or safety concerns Provide outstanding customer service while representing both Securitas and the client professionally Qualifications Strong customer service and interpersonal skills Professional appearance and communication style Comfortable working in a highly visible, client-facing environment Ability to multitask and remain organized in a busy reception setting Strong attention to detail and problem-solving abilities Ability to remain calm and professional under pressure Basic to intermediate computer proficiency, including Microsoft Office applications Previous reception, hospitality, customer service, administrative, or security experience is a plus Requirements Must be at least 18 years of age Reliable transportation and communication Legal authorization to work in the United States Ability to read, write, and speak English effectively High school diploma, GED, or equivalent Ability to maintain a professional and welcoming presence throughout the workday Benefits Medical, Dental, and Vision Insurance 401(k) with employer match Paid time off, paid training, and company-provided uniforms Company-paid life insurance Employee Assistance Program (EAP) Wellness and financial support programs Employee discount programs (vehicles, electronics, travel, and more) Join Securitas and start building your career in security today. If you enjoy working with people, providing exceptional customer service, and being the face of a professional corporate environment, we encourage you to apply. at SecuritasJobs.com Securitas is an Equal Opportunity Employer (EOE/M/F/Vets/Disabilities). All qualified applicants will receive consideration for employment without regard to legally protected status.
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
