Security Officer

Regional West Health Services is seeking a dedicated and professional Security Officer to help ensure the safety and security of our patients, staff, visitors, and facilities. In this role, you will respond to emergencies, monitor hospital grounds, and provide essential support in maintaining a safe healthcare environment.

This position is ideal for individuals who are calm under pressure, committed to service, and ready to make a meaningful impact every day.

A Day in the Life of a Security OfficerYour day begins with a walkthrough of your assigned areas, conducting routine interior and exterior patrols to ensure the hospital environment is safe and secure. As you move through the facility, you stay alertobserving for anything unusual, addressing potential safety concerns, and making your presence known to staff and visitors.

Throughout your shift, you respond quickly to calls for assistance. Whether its a patient situation, a fire alarm, or a larger emergency, you assess the situation calmly and take appropriate action. No two calls are the same, and your ability to remain composed and think clearly is critical.

Youre often the first point of contact during security incidents. When situations arise, you investigate thoroughly, gather facts, and document everything accurately. From minor concerns to more serious events, your attention to detail ensures proper follow-up and accountability.

You also play a key role in maintaining order across campusassisting with traffic control, supporting access points, and helping enforce facility policies in a fair and respectful manner. When needed, you coordinate with local law enforcement to ensure appropriate response and support.

In addition, you help manage secure access throughout the facility, assisting staff with badge access and ensuring only authorized individuals are in designated areas.

A large part of your day centers around people. You interact with patients, visitors, and employees, offering direction, support, and reassurance. Whether helping someone find their way or stepping into a tense situation, you deliver excellent customer service while maintaining professionalism.

When conflicts arise, you rely on your training to de-escalate situations and promote a safe, respectful environment. Your presence helps create a sense of calm and security for everyone in the hospital.

At the end of your shift, you leave knowing youve made a meaningful impactprotecting others, supporting your team, and helping ensure a safe place for care.

QualificationsEducationHigh School Diploma or equivalent requiredExperience12 years of security experience preferredLicensure & RequirementsValid drivers license requiredSkills & CompetenciesStrong observation and decision-making skills in high-pressure situationsAbility to quickly assess situations and respond appropriatelyEffective verbal and written communication skills for reporting and coordinationSkilled in de-escalation and maintaining professionalism during conflictAbility to work collaboratively across departments and with diverse populationsWork Environment & Physical RequirementsAbility to stand, walk, and patrol for extended periods (up to 12-hour shifts)Capable of lifting, pushing, or intervening with individuals when necessaryWork indoors and outdoors in varying weather conditionsExposure to potential hazards, including biohazards and high-stress environmentsWhy Regional West?

Make a meaningful impact on the patient experienceCritical role in patient, staff, and visitor safetyCompetitive compensation and benefits packageA conditional job offer is contingent upon successfully passing a pre-employment drug test and background checks. A Physical Capacity Profile may be required for some positions.