Security Guard/ Reception (Dispensary)

The position of the Security Guard (unarmed) is to provide and maintain a safe and secure environment at The Sanctuary Dispensaries. Guards patrol, perform access control and investigate disturbances within the facilities. Guards will also assist in monitoring surveillance or alarm systems. Responsibilities Promote a positive work environment that puts the customer or patient experience at the forefront and adheres to the established policies and procedures Maintain complete knowledge of all security operations, policies, and procedures Establish and maintain working relationships and provide assistance as requested to managers, supervisors and employees on an ongoing basis to enhance the security and safety of all employees Communicate and liaise with law enforcement, fire departments and other first responder personnel Remain alert and aware of all situations in the parking lot, the surrounding property and throughout the interior of the building at all times Maintains appropriate grooming and uniform standards Observe and report suspicious activity, identify subjects and provide detailed physical descriptors of any customer who may appear to show signs of suspicious behavior. Ability to provide details of any/all incidents that occur through incident reporting documentation Advise customers and patients on appropriate action regarding safety or security Be the voice of The Sanctuary Dispensaries and professionally represent our core values and morals Keep any relevant logs up to date and compliant with local and state regulations Patrol the facility and perimeter regularly and as required Maintain a high visibility presence and uphold safety standards within the interior and exterior of the facility Monitor the ingress or egress of employees, visitors, vendors, and customers with the ability to detect suspicious, illegal, or unsafe activity, diffuse situation and evict violators Helps support other facility employees by performing other tasks as apparent or as delegated by MOD Inform management of reoccurring issues with customers, equipment, or platform software Always maintain strict confidentiality of customer/patient information Attend mandatory training and staff meetings Other tasks and duties as assigned by management Medical insurance options, Vacation time, Sick time, Covid Pay Pay starting at $15+/hr - ($17) DOE High School Diploma or equivalent Minimum of 2 years of security experience Must be 21 years of age and comply with all local, state, and company regulations Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances) Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations Ability to work independently and on a team, communicating effectively on the job through daily logs and using the chain of command. Must be able to walk long distances and be able to stand for prolonged periods Ability to work with large crowds, in a fast-paced environment Ability to cultivate long-term customer rapport De-escalation and conflict resolution skills Must be able to walk, carry, bend, lift and push/pull as needed Ability to follow verbal and written instructions Strong organizational, attention to detail and multi-tasking skills Strong problem-solving skills Excellent verbal and written communication