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Job Description
Lead Security Officer Pacific Patrol Services - 2.7 Portland, OR Job Details Full-time $20 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Leadership training provided Vision insurance Opportunities for advancement Flexible schedule Qualifications Staff supervision Team supervision Customer service Military High school diploma or GED Driver's License Guard Card Leading team collaboration initiatives Time management Mobile devices Full Job Description
LEAD SECURITY OFFICER
Leadership Opportunity | Career Advancement |
Full-Time and Part-Time Available Starting Wage:
$20.00 per
Hour Wage Increase:
$22.00 per Hour After 1040 Hours of Service in This Position
LEAD PEOPLE. SUPPORT OPERATIONS. BUILD YOUR CAREER.
Pacific Patrol Services (PPS) is a locally owned, family-oriented security company committed to developing strong leaders and promoting from within. We are seeking professional, dependable individuals who can lead by example, support fellow officers, and help maintain the high standards our clients expect. This position serves as a bridge between frontline officers, clients, and management. Lead Officers play a critical role in supporting operations, maintaining quality, mentoring team members, and ensuring important information is communicated accurately throughout the organization.
WHY WORK AT PPS?
Clear advancement pathway to Field Supervisor and leadership roles Family-owned and locally operated Leadership development and mentorship Advanced communication and de-escalation training Supportive management team Medical, Dental, PTO, and 401(k) benefits Company-provided uniforms and equipment Career growth opportunities At PPS, we believe effective leadership starts with communication, professionalism, accountability, and service.
ABOUT THE ROLE
Lead Security Officers combine frontline security responsibilities with leadership duties. Assignments vary by site and client needs, but successful Lead Officers consistently: Support and mentor officers during their shifts Maintain strong relationships with clients and stakeholders Promote professionalism and accountability Help resolve problems before they become larger issues Ensure critical information is communicated accurately between shifts Support operational consistency and service quality Lead by example in both conduct and performance
COMMUNICATION, DOCUMENTATION, AND LEADERSHIP
Strong communication is one of the most important responsibilities of a Lead Officer. Lead Officers are responsible for ensuring information is documented accurately, communicated clearly, and passed between officers, supervisors, and clients effectively.
Successful candidates can:
Identify important information and priorities Write clear and accurate reports Review information critically and recognize gaps Communicate expectations professionally Help other officers improve documentation and communication skills Officers use company software throughout every shift to document activity, communicate updates, review information, and maintain operational continuity. Applicants should be comfortable learning technology, navigating digital systems, and producing professional written documentation.
WHO SUCCEEDS IN THIS ROLE?
The most successful PPS Lead Officers are: Strong communicators Dependable and professional Calm under pressure Organized and detail-oriented Skilled at problem-solving Able to make sound decisions independently Effective mentors and coaches Focused on supporting both officers and clients Committed to accountability and continuous improvement
PREFERRED EXPERIENCE
We are seeking candidates with at least one year of leadership, supervisory, or team lead experience. Experience in any of the following areas is highly valued: Security Military Service Law Enforcement Customer Service Leadership Retail or Hospitality Management Property Management Emergency Services Operations Leadership Team Supervision
TRAINING AND PROFESSIONAL DEVELOPMENT PPS
invests heavily in leadership development.
You will receive:
Advanced leadership training Communication and conflict-management training Professional de-escalation instruction Ongoing mentorship and coaching Opportunities to prepare for Field Supervisor and management positions Our hands-off philosophy emphasizes communication, professionalism, problem-solving, and officer safety.
BENEFITS
Flexible Scheduling Medical Insurance Dental Insurance Paid Time Off (PTO) 401(k) Retirement Plan Direct Deposit Company-Provided Uniforms and Equipment Leadership Development Opportunities Career Advancement Opportunities
MINIMUM QUALIFICATIONS
Must be at least 22 years old Valid Oregon or Washington Driver License with a clean driving record High School Diploma or GED Eligible to obtain or maintain Oregon DPSST Certification At least one year of supervisory, leadership, or team lead experience Strong verbal and written communication skills Ability to write clear, accurate, and professional reports Comfortable using tablets, mobile devices, and company software Strong organizational and time-management skills Ability to work independently and lead others effectively Ability to comply with PPS's Drug-Free Workplace Policy
DPSST CERTIFICATION REQUIREMENTS
This position requires Oregon DPSST certification. Certain criminal convictions may prevent certification. If you have questions regarding eligibility, we encourage you to discuss them with our hiring team before applying.
BUILD YOUR FUTURE WITH PPS
Many of our leaders began their careers as Security Officers before advancing into Lead Officer, Vehicle Patrol, Field Supervisor, and management positions. Working at PPS is more than a job. It is an opportunity to develop leadership skills, support others, strengthen communities, and grow with a company that values professionalism and people. Ready to take the next step in your career? Apply today. Questions? (503) 595-3440 Pacific Patrol Services is an Equal Opportunity Employer (EOE). We consider all qualified applicants without regard to any status protected by applicable law.
Pay:
$20.00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
