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Job Description
Security Officer 4.1 4.1 out of 5 stars Nashville, TN Full-time Four Seasons 2,785 reviews
Full-time About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. About the Role Four Seasons Hotel Nashville is seeking a Security Officer to join our Security team. This role is responsible for protecting the safety and security of guests, residents, employees, and hotel assets by providing a safe environment, responding to emergencies, and maintaining the highest standards of service and professionalism. What You Will Do Patrol hotel premises and grounds to identify and address safety, security, and fire hazards. Respond to emergency situations, security incidents, medical calls, and guest assistance requests in a timely and professional manner. Monitor security systems, including CCTV cameras, alarm systems, emergency phones, and access control systems. Enforce hotel policies, procedures, and safety standards to protect guests, employees, and property. Assist with incident investigations, prepare detailed reports, and maintain accurate security records and logs. Support emergency preparedness initiatives, including fire prevention, evacuation procedures, and participation in emergency response activities. Provide key control services and assist with guestroom lock and safe-related issues. Promote loss prevention and safety awareness throughout the hotel through observation, communication, and training support. Serve as a liaison with local law enforcement, emergency responders, and other external agencies when necessary. Deliver exceptional guest service while maintaining a professional, approachable, and responsive presence throughout the property. What You Bring Minimum one year of security experience, preferably within a luxury hotel, hospitality, or customer service environment. Strong communication, conflict resolution, and interpersonal skills with the ability to remain calm under pressure. Ability to complete detailed incident reports and effectively respond to emergency situations. Flexibility to work a variety of shifts, including weekends, holidays, evenings, and overnights. Reading, writing, and oral proficiency in English. Ability to work in a physically demanding environment, including standing, walking, and responding quickly to emergencies. What We Offer Competitive salary, wages, and a comprehensive benefits package. Excellent training and development opportunities. Employee discount for stays at Four Seasons Hotels and Resorts worldwide. Complimentary dry cleaning and care for employee uniforms. Complimentary employee meals. Medical, Dental, Vision, Employee Assistance Program, and 401(k) Retirement Plan. Vacation, Holiday, and Sick Pay. Disability Coverage and Life Insurance. Inclusive and diverse employee engagement events throughout the year. Exclusive travel and employee discount programs. Schedule & Hours Full-time position Must be available to work a flexible schedule, including days, evenings, overnights, weekends, and holidays , based on operational needs. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
