Shift Supervisor

The Harrisonburg-Rockingham Emergency Communications Center is seeking a dedicated Shift Supervisor to lead daily operations in a fast-paced 9-1-1 communications environment. This leadership role is responsible for mentoring staff, overseeing emergency communications operations, and helping shape the future of our center through training and operational development. We offer a full-time position with competitive City of Harrisonburg benefits, along with unique professional growth opportunities including participation in the Virginia Communications Cache Team and TERT deployments. If you are ready to expand your leadership impact and help guide a team committed to serving our community when it matters most, we encourage you to apply. High school diploma or GED and considerable (3-5 years) experience in public safety communications or an equivalent combination of education and experience. Experience in a multi-disciplinary emergency communications center. Demonstrated supervisory and/or leadership experience. A minimum of 6 specialized training classes in the field of Emergency Communications. Possession of CPR certification at hire date. Possession of or the ability to acquire the following within the timeframe indicated from hire date:

VCIN Level B Operator, within 3 months; DCJS Basic Communicator Certification, within 12 months; Powerphone Total Response Certification, within 3 months; DCJS General Instructor Certification, within 12 months; Communication Center Supervisor Certification through APCO, within 12 months. Released on all 3 specialties (call taking, law enforcement dispatching, and fire and rescue dispatching) within 6 months of hire date. Availability to work day, evening, or blended shift work hours, as needed. Any employee of the HRECC may be called upon to work over the scheduled shift or hours, as needed. The employee who is at the top of the rotation list at the time the call-out is initiated shall be responsible for the shift, if no other employee is available. See job ad for more details. recblid f82thz59bmy6gf9gcr2ufi1je8pm4w H.S. Diploma/Equivalent PDN-a1c3b073-7218-4c32-b4a6-efeda9ac008f