Job Description
Description Lake Lawn Resort is seeking a dependable and professional Full-Time Resort Security Officer - Overnight / 3rd Shift to help ensure the safety, security, and well-being of our guests, team members, and resort property. This role is responsible for conducting security patrols, responding to incidents, enforcing safety procedures, and maintaining a secure environment throughout the resort during overnight hours. Ideal candidates are observant, customer-service oriented, and capable of remaining calm in emergency situations.
Position Details Job Title:
Resort Security Officer - Overnight / 3rd Shift Employment Type:
Full-Time Shift:
3rd Shift / Overnight Department:
Security / Resort Operations Location:
Delavan, Wisconsin What You'll Do Patrol resort buildings, guest areas, parking lots, grounds, and recreational facilities to ensure a safe and secure environment. Conduct routine inspections of banquet rooms, ballrooms, meeting spaces, guest areas, and resort facilities. Monitor for suspicious activity, safety hazards, unauthorized access, and property damage. Maintain radio communication with resort departments and management as needed. Respond promptly and professionally to guest concerns, complaints, and service requests. Assist guests and employees during emergencies, incidents, medical situations, and other security-related events. Secure resort entrances, exits, meeting rooms, and other designated areas during overnight hours. Enforce resort policies, safety regulations, and security procedures. Complete detailed Daily Activity Reports and security logs. Prepare accurate incident reports involving injuries, accidents, thefts, disturbances, property damage, or other occurrences. Notify management and emergency responders when necessary. Assist with emergency response procedures including evacuations, severe weather events, medical emergencies, fire alarms, and other critical situations. Help protect resort assets, facilities, guests, and employees through proactive security practices. Provide exceptional guest service while maintaining a visible security presence throughout the property. Requirements What We're Looking For Previous security, law enforcement, military, hospitality security, loss prevention, or public safety experience preferred. Strong observation, problem-solving, and decision-making skills. Ability to remain calm and professional during emergencies and high-pressure situations. Excellent communication and guest service skills. Ability to write clear, detailed reports and maintain accurate records. Basic computer skills required. Ability to work independently with minimal supervision. Availability to work overnight shifts, weekends, holidays, and special events. Valid driver's license preferred. Physical Requirements Ability to stand and walk for extended periods throughout the shift. Frequent walking across indoor and outdoor resort property. Ability to climb stairs, bend, reach, and respond quickly to emergency situations. Ability to lift and move up to 50 pounds when necessary. Ability to work outdoors in varying weather conditions. Work Environment Large resort property with indoor and outdoor patrol responsibilities. Overnight work environment with limited guest activity and periodic emergency response situations. Exposure to varying weather conditions, including rain, snow, heat, and cold. Fast-paced hospitality environment requiring strong attention to detail and situational awareness. About Lake Lawn Resort Located on Delavan Lake, Lake Lawn Resort is a premier hospitality destination known for exceptional service and a strong team culture. Whether you're starting your career or looking for a steady role, this is a great place to grow. Disclaimer This role includes a variety of responsibilities to support daily operations.
