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Morning Counselor, Mens inn

Job

PINE STREET INN INC

Boston, MA (In Person)

$53,456 Salary, Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 8/5/2026

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Job Description

Description:
SCHEDULE
40 hours, Tuesday-Saturday Pays $21.40 - $30.00 per hour DOE - (Salary ranges provided are based on relevant experience and skill set)
LOCATIONS
444 Harrison Avenue, Boston, MA (Men's Shelter)
SUMMARY OF THE POSITION
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests' needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.
Requirements:
EDUCATION/TRAINING
REQUIRED:
High School diploma or
GED PREFERRED
Valid MA driver's license in good standing Bilingual English/Spanish
KNOWLEDGE/EXPERIENCE
REQUIRED:
Minimum of one (1) year of experience in the Human Services field
PREFERRED
Administering Narcan and CPR in a work setting Knowledge in the areas of addiction, recovery, and mental illness Knowledge of issues pertaining to the homeless Knowledge of area resources
PHYSICAL ABILITIES/SKILLS
REQUIRED:
Ability to stand for long periods of time Ability to stretch, bend and lift up to (twenty-five) 25 lbs Ability to assist guests up and down stairs, and in-and-out of wheelchairs Ability to respond quickly to emergencies