Surveillance Technician / Operator

Salary Not Available Surveillance Technician / Operator Apache Lonestar Casino

Occupation:

Gambling Surveillance Officers and Gambling Investigators

Location:

Devol, OK - 73531

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

06/22/2026 Positions available: 3

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

06/25/2026

Expires:

07/22/2026 Job #: 17030877 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 12 Month(s) Age 21 and up Schedule Full Time Job Type Regular Duration Permanent Employment Help for .

SUMMARY:

Summary:

The Surveillance Officer reports to the Surveillance Supervisor as well as the Surveillance Manager and provides support in all compliance and related activities. The Surveillance Operator organizes and maintains surveillance records, audits, logs, and reports. In addition, they relate and communicate positively to surveillance management and other staff. Employees must be available for all shifts. (Possible rotating shifts). EDUCATION and/or

EXPERIENCE

One to two years of surveillance experience in security system installation or gaming video surveillance experience, with an emphasis in all areas of installation, monitor, repair, and troubleshoot security systems. Have a mix of technical skills, such as electrical and video installation knowledge, expertise with network administration, as well as installation repair, and maintenance skills, such as wiring, drilling, cabling. Knowledge about specific security hardware, such as CCTV cameras. Must have an In-depth knowledge of federal/state laws and local ordinances or regulations pertaining to security surveillance, life/safety requirements, and applicable elements of employment law. Experience with and knowledge of applicable federal, state, and/or regulatory agency reporting requirements regarding security and gaming surveillance. Strong leadership skills and customer service orientation required. Must be able to work effectively with peers, staff members, and regulatory agency personnel. Strong computer skills to include effective working knowledge of Microsoft Office Products. Knowledge of video surveillance information and reporting systems preferred. Strong written and oral communication skills required. Ability to solve problems and deal with a variety of situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

ESSENTIAL DUTIES AND REPONSIBLITIES

Assists plans and directs all surveillance technical related activities on assigned shift. Ensures effective communication between all areas of the building and casino as it relates to the guest experience. Provides coaching counseling and recommendations to Surveillance Management for recognition to encourage excellent performance in all areas. Promotes excellent guest service. Prepares follow-up to criminal reports when necessary. Prepares Surveillance Reports as required. Provides excellent customer service and team member relations. Keep open communication between team members and management. Ensures all team members assigned to their shift understand and comply with the appearance standards of the casino. Maintaining Compliance of all logs to ensure minimal use of electronic devices by all team members in surveillance. Must be knowledgeable and ensure compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols. Issues written and oral instructions. Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures. Studies and standardizes procedures to improve efficiency of subordinates and maintains harmony among workers and resolves issues of concern. Performs other related duties as may be assigned by reporting senior.

ACCESS TO SENSITIVE AREAS AND INFORMATION

As required for job KEYS As required by job duties

PHYSICAL DEMANDS AND WORK ENVIRONMENT

While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee occasionally is required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT

Office, gaming floor and convention center environment including flashing lights, frequent loud noises, and cigarette smoke. Extensive computer use. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile guests. High volume direct public contact. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.