Lead, Platform Engineering

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead, Platform Engineering Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Distributed Virtualization team, Distributed Platform program is looking for a Lead Engineer, Systems Platform Engineering, to assist in driving our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role In this client-facing position, you will:

• Responsible for the analysis, design, development and delivery of our hypervisor solutions (VMWare)
• Define requirements for new applications and customization adhering to MasterCard standards, processes and best practices for virtual infrastructure solutions
• Develop, customize, and test applications to integrate to MasterCard's specifications
• Provide leadership, mentoring, and technical training to junior team members
• Perform feasibility studies, cost and time analysis and create detailed estimates for external customers
• Assist in managing Mastercard's HCI global fleet efficiently in terms of capacity management and technical refresh
• Be part of a team that plans, designs and develops technical virtual infrastructure solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes and best practices and with a high level of innovation, cost effectiveness, high quality and faster time to market All About You The ideal candidate for this position should:
• Have a Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience
• Have an expert understanding of HCI Engineering Concepts and Methodologies with specific skillsets in VMWare, Aria ops, VCF and the vRealize suite of products
• Must follow IT industry trends in terms of SDDC concepts, VMWare roadmaps and next generation data center technologies
• Design and build automation to eliminate manual operational work, including provisioning, configuration, patching, scaling, and recovery across infrastructure and platforms.
• Develop and maintain self‑healing and resilient systems by automating incident detection, remediation, and recovery using monitoring, alerting, and runbook automation.
• Implement Infrastructure as Code (IaC) and policy‑driven automation to ensure consistent, repeatable, and compliant deployment of environments across data centers and cloud platforms.
• Integrate automation with CI/CD and DevOps toolchains, enabling safe, reliable releases, automated validation, and operations patching, upgrades, configuration drift remediation.
• Measure and improve reliability through SRE principles, defining and automating enforcement of SLIs, SLOs, and error budgets to balance platform stability with engineering velocity.
• Have a deep understanding and experience in automation techniques or processes, specifically with some of the products used (Jenkins, vRO, PowerCLI, Python, Terraform, GIT, Bitbucket, Artifactory)
• Have an expert understanding and knowledge of x86 rack mounted servers and or blade technologies, specifically Cisco UCS and Dell rack-mounted servers, and the troubleshooting and deployment of such infrastructure
• Must be high-energy, detail-oriented, proactive and able to function under pressure in an independent environment and have the ability to learn and take on challenging opportunities and work as a member of matrix based diverse and geographically distributed project team
• Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders
• Be skilled at explaining and presenting technical problems succinctly and clearly to senior management
• Have experience in HCI and data center architectural practices and principles
• Have experience in leading small short term focused projects
• Have experience in being a technical leader within a diverse team Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges O'Fallon, Missouri:

$122,000 - $207,000 USD