Lead Server - Full Time

4402 Pheasant Ridge Road, Roanoke, Virginia 24014 Job Description The Lead Server is responsible for courteously serving resident and guest meals, and for clean-up and resetting of dining room following meal service. The Lead Server is also responsible for supervising the daily assignments of the servers, ensuring proper training, as well as ensuring proper coverage to meet the business needs. Maintain a good working knowledge of all dining room and kitchen responsibilities and procedures Understands basic kitchen equipment operation (food processor, dishwasher, beverage machine, etc.) Maintain a clean work area in the kitchen, serving area, and dining room Understands proper table setting for each meal Maintains schedule for the servers to include call outs and coverage for all assigned shifts. Maintain daily assignments for the servers Assists with the interviewing and hiring process of applicants for Lead Server positions Conducts training for all new and current servers Maintains the daily food orders Required to post new menus daily/weekly Oversees seating and timing of meals and dining experience Oversees the process and set up for special events Assists residents when placing orders from the menu and the completion of take-out orders Provide beverage service (water, iced tea, juices, milk and coffee/tea) Refill salt/pepper/sugar bowls prior to and after each meal Report any broken equipment or tableware to supervisor Understands sit-down service and proper serving techniques Has a basic understanding of food preparation (salads, desserts, etc.) Knowledge of proper food storage and labeling techniques Sweep, mop, and vacuum kitchen and dining room Attends required in-services and staff meetings Must be attentive to special needs of residents including: mobility deficits, memory impairment, etc.) Assists with tray service Follows confidentiality policies regarding release of resident and associate information Interacts in a polite considerate manner to residents, guests, co-workers and supervisors Resolves complaints Completes all other duties assigned

Requirements:

Must have a High School Diploma or GED Must secure and maintain Serv-Safe certification Must be in clean designated uniform during working hours and maintain good personal hygiene Must be able to read and follow simple instructions Must possess ability to perform simple, repetitive tasks Must be able to learn quickly and apply learned principles Must be able to communicate effectively and work under close supervision Must be able to bend, reach, grasp, push and pull objects Must be able to stand and walk for sustained periods up to three (3) hours at a time Must be able to lift 50 lbs on a regular basis and carry heavy objects for 20 feet Must be organized and willing to work well with other associates. Must be willing to work a flexible schedule that includes evenings, weekends, and holidays Why Harmony? 401k + Fulltime & Part-time Benefits Packages Training, Development & Career Laddering Great work-life balance Flexible Scheduling Harmony Senior Services is a certified Great Place To Work and one of the country's fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States. Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options. It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families. Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team. Begin your journey with Harmony Senior Services and join one of the leaders in the senior living industry today! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.