Legal Intake Specialist

Legal Intake Specialist Draugelis & Draugelis, PLLC Saint Clair Shores, MI Job Details Full-time $15 - $19 an hour 1 day ago Benefits Free parking Health savings account Health insurance 401(k) 401(k) matching Professional development assistance Opportunities for advancement Qualifications Administrative experience Legal administrative experience Law office Clerical experience Legal case management Full Job Description Overview We are seeking a dynamic and detail-oriented Legal Intake Specialist to join our legal team. In this vital role, you will serve as the first point of contact for prospective clients, handling initial consultations and gathering essential information to facilitate efficient case evaluation. Your energetic approach and meticulous attention to detail will ensure a positive experience for clients while supporting the firm's commitment to excellence in legal services. This paid position offers an exciting opportunity to develop your legal administrative skills across a variety of practice areas, including personal injury. Responsibilities Conduct engaging and professional interviews with prospective clients to gather comprehensive case information across diverse legal areas. Manage incoming inquiries via phone, email, and online platforms with exemplary phone etiquette and organizational skills. Screen potential cases by assessing initial eligibility criteria and directing qualified leads to appropriate attorneys or paralegals. Utilize legal case management systems and document management platforms like GSuite, Westlaw, and Clio to input data accurately and maintain organized records. Review legal documents and conduct preliminary research to support case evaluation processes. Coordinate with internal teams to schedule follow-up consultations or document reviews efficiently. Maintain meticulous records of client interactions, case details, and follow-up actions in compliance with firm protocols. Skills Strong interviewing skills with the ability to extract relevant information clearly and professionally. Extensive knowledge of various legal practice areas including litigation, tribal regulations, personal injury law, and landlord-tenant law. Proficiency in legal research tools such as Westlaw for preliminary case assessments. Experience with legal case management software (e.g., Clio) and document review systems to ensure accurate data entry and document organization. Excellent organizational skills with a keen eye for detail in proofreading, transcription, and document management tasks. Ability to handle multiple priorities efficiently while maintaining professionalism under pressure. Strong written communication skills for drafting clear summaries and reports related to client intake processes. Previous paralegal or legal administrative experience is highly preferred. Exceptional clerical skills including filing, data entry, phone etiquette, and administrative support within a busy law office environment.

Pay:

$15.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Free parking Health insurance Health savings account Opportunities for advancement Professional development assistance

Work Location:

In person