OnSite Specialist - Cape Cod, MA

Work Flexibility:

Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do

• Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions.
• Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience.
• Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.
• Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships.
• Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service.
• Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.
• Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer-focused mindset.
• Provide flexible coverage, including rotating schedules, on-call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel.

What you will need:

Preferred Qualifications

• Bachelor's or Associate's degree, or equivalent certifications.
• 1+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments.
• Knowledge of anatomy, surgical procedures, and instrumentation.

• HSPA/CRCST

  certification (required within 6 months for Sterile Processing roles; renewed annually). Required Qualifications
• High School Diploma or equivalent.
• 0+ years of related work experience.
• Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call.
• Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand, walk, bend, stoop, and use fine motor skills for extended periods.
• Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation.
• Strong analytical, problem-solving, and time-management skills with the ability to make independent decisions in high-pressure environments.
• Ability to clearly explain and follow detailed guidelines and procedures.
• Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills.
• Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.

The pay rate is $28.48/hour. This role includes a comprehensive benefits package as part of our total rewards to support you. Join us to build skills and grow your career.

Travel Percentage:

None Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer

• M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the

COVID-19

vaccination as an essential function of their role. Stryker es una de las empresas líderes mundiales en tecnología médica y, de la mano de nuestros clientes, luchamos por mejorar la atención médica. La empresa ofrece una diversa gama de tecnologías médicas innovadoras, como productos reconstructivos, médicos, quirúrgicos, neurotecnológicos y para la columna vertebral, con el propósito de ayudar a las personas de tener vidas más activas y satisfactorias. Los productos y servicios Stryker están disponibles en más de 100 países. Lugar de trabajo flexible Remoto

• función le permite trabajar la mayor parte del tiempo hasta el 100% desde un lugar de trabajo alternativo. Estos roles pueden tener expectativas de viaje y debe trabajar dentro del país de la ubicación de la solicitud de trabajo. Trabajo de campo
• puede esperar trabajar regularmente desde la mayoría hasta el 100% del tiempo en las instalaciones del cliente y tiene un territorio o expectativa establecidos para viajar dentro de un límite establecido. Casi todos los roles de ventas probablemente se calificarían como trabajo de campo. Presencial
• el rol está ubicado al 100% en una instalación de Stryker. Es posible que exista cierta flexibilidad ad hoc según el rol, el nivel y los requisitos del trabajo. Los roles de fabricación y cualquier rol que requiera presencia física en la oficina calificarían en esta categoría. Híbrido
• puede esperar trabajar regularmente tanto en un lugar de trabajo alternativo como en una instalación de Stryker.

Los roles que son parcialmente remotos o coubicados calificarían como híbridos, y su gerente/supervisor definiría y acordaría la expectativa de estar presencialmente.