Crumbl Millbury Manager

Crumbl Millbury Manager Above the Line

LLC - 3.7

Millbury, MA Job Details Full-time $50,000 - $60,000 a year 19 hours ago Benefits Paid time off Cell phone reimbursement Employee discount Opportunities for advancement Qualifications Customer communication Teamwork Food safety management Food Safety Manager Certification Team development Attention to detail Guest services Food service management Full Job Description Crumbl Cookies Manager Benefits Vacation Time Cell phone reimbursement Health Benefit Program (if qualified, not insurance) Regular performance collaboration and career growth opportunities Management outings Sick Time 50% off desserts and drinks Insurance Reimbursement Potential Essential Role Functions Sundays off Who are we looking for? If you aspire to be a part of a company that is world-class and represents the country's best brand in gourmet desserts, then this opportunity is right for you. This is an incredible opportunity to join the fastest growing dessert company in America, as we plan for rapid growth in bringing the Crumbl brand to communities who haven't had the chance to indulge in this one-of-a-kind bakery experience. Working at Crumbl is more than just a job. It's a stepping-stone to a successful future in the world of business. Our ownership team considers our team to be more than just employees, they are a highly valued part of our culture and the joy we hope to deliver to customers. Crumbl is a fun and upbeat atmosphere that needs responsible and talented leaders to thrive at running the store's operations, engage the team and inspire them, deliver world renowned raving fans service, and deliver our incredible cookie quality to our customers. We accept nothing but the best from ourselves for our customers. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective and caring team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Future Leadership Opportunities We plan to develop and promote from within for future roles that will be needed. Future locations are coming quickly to our area. Essential Role Functions Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | Safety

LEADERSHIP & MANAGEMENT

Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture".

PEOPLE DEVELOPMENT

Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl.

OPERATIONS

Support the Company in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc

RAVING FANS SERVICE

Focused on a team creating raving fans services through genuine, welcoming, and friendly interactions with every customer that interacts with Crumbl.

STORE METRICS & NEW CUSTOMER AQUSITION

Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness. Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers.

COMMUNICATION

Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels. Shares important updates and business information regularly that will help the team and business perform well.

TECHNOLOGY APTITUDE

Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s). Understand & demonstrate high proficiency with varies platforms such as the Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application. Be able to problem solve technology issues through key technology support contacts when needed.

ATTENTION TO DETAIL

Highly aware of the smaller details of operating the business and ensures those details are over managed, communicated, and taught to the team to deliver excellence on a daily basis.

CLEANLINESS & TIDINESS

Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment. Responsible for ensuring the baking equipment, utensils, and environment are clean and orderly beyond company and state requirements at all times.

FACILITIES & EQUIPMENT

Helps monitor safe use and movement in and around the facility and equipment. Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed.

SAFETY:

Constantly is training and coaching on safety first with the team. Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at all times. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People | Excellence

CHARACTER

Naturally has strong personal values and displays these through actions and words.

WORK-ETHIC

Open availability, committed to giving exceptional effort consistently in all responsibilities.

CULTURAL FIT

Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking.

EXPERIENCE

Preferably has 1 year of business, leadership, management, and food or restaurant experience.

EDUCATION

Food Manager and Allergen Certification required.

COMMITMENT TO THE CUSTOMER & EXCELLENCE

Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do. We believe In The Golden Rule & Potential We treat all people well, with a positive and caring servant's attitude. We believe in coaching everyone to their full potential. Character, Values & Excellence We have high integrity and character, which builds an unbreakable level of trust. We are excellence driven, paying attention to every detail. We have grit and are bold and decisive in our actions. Living Life, Inspiring, & Having Fun We enjoy life, give people hope, and have fun Future Leadership Opportunities We plan to develop and promote from within for future roles that will be needed as we grow. We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country. "Do what you do so well that they want to see it again and bring their friends." -

Walt Disney Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Employee discount Paid time off Application Question(s): What is your favorite dessert and why? We expect our Leaders to be available to work opening mornings, closing nights, weekends (Friday & Saturday). Do you have open availability? How would you define excellent customer satisfaction? Does growing professionally with Crumbl interest you and if so, why? Do you have a Food Manager and/or Allergen Certification? Please share about your past or current leadership or management experience if any? If hired, can you furnish proof that you are over 18 years of age? Are you eligible to work in the U.S.? Will you be able to reliably commute to Crumbl Hudson for this position?

Work Location:

In person