Mail Production Associate/Customer Service Representative

Mail Production Associate/Customer Service Representative Service Press LLC Newington, CT Job Details Full-time $28 - $30 an hour 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Postal size restrictions Phone communication Customer service Handling customer inquiries English Mail distribution Postal weight restrictions Attention to detail Mail management Print production Collaboration with manufacturing teams Mail processing Data sorting Client interaction via phone calls Full Job Description Service Press is searching for a qualified Customer Service Representative and Mail Associate with printing experience to help in our service department and mailing fulfillment. The position would involve being a liaison between account managers, clients, and the production team, as well as being a primary point of the sorting of data files for bulk mailing. Daily routines would include the input of jobs into the management system, the follow-up and communication with clients and the production teams, and the processing of data lists for mail.

Qualifications and Required Abilities:

Strong communication skills, and the ability to task efficiently in person, on the phone, and via e-mail. Strong Attention to detail. Familiarity with USPS Rules & Regulations (Bulk Mailing). Familiarity with mail presorting software and the sorting process. Familiarity with the print production process. Ability to troubleshoot and solve problems efficiently. Ability to provide input for added efficiencies when seen. Working in a fast-paced environment. Ability to multi-task and consistently monitor operations. Ability to communicate clearly with the Production Managers on job status/updates. Ability to work with others, engage productivity, and contribute to a positive work setting. Ability to perform other duties as requested. Apply online with Indeed for consideration.

Visit http:

//www.servicepress.net for additional company information. Service Press was founded in 1976, is a family-owned commercial printing company that has become one of the premier Hartford area based small-business printing facilities for Fortune 500 insurance companies, non-profits, small organizations, schools, and many more clients. We are an equal opportunity employer with competitive benefits for full-time employment.

Job Type:

Full-time Pay:

$28.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Customer Service:

2 years (Required)

Mail Sorting:

2 years (Required)

Language:

English (Required)

Work Location:

In person