Fire Alarm Technician

JOB SUMMARY

The purpose of the Fire Alarm Technician position is to install, troubleshoot, service and repair fire alarm systems, and other fire and life safety products with minimal supervision.

ESSENTIAL JOB DUTIES

• Troubleshoot fire alarm systems to determine faults, including ground faults.
• Repair or replace damaged fire alarm components such as FACP, power supplies, and alarm‑initiating devices.
• Demonstrate knowledge of various manufacturers' clean agent and high‑pressure suppression systems.
• Properly use tools and test equipment (e.g., multimeter, megger, programming laptop, lifts) to repair or replace fire alarm and suppression components.
• Maintain comprehensive working knowledge of fire alarm codes and standards.
• Apply programming and software skills across multiple fire alarm platforms when removing or replacing components.
• Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.
• Communicate professionally with internal and external customers and offsite monitoring companies.
• Arrive punctually to assigned work locations and complete scheduled projects in a timely manner.
• Use Field Service Lightning to track work orders, materials, and time on the job.
• Complete all required documentation on work orders.
• Understand and follow SFP's Safety Program, SDS Book, and Hazard Communication Program. Participate in weekly toolbox talks and maintain awareness of all safety documentation for each project.
• Maintain company‑provided vehicle in clean and compliant condition.
• Participate in on‑call rotation as required to support emergency service requests.
• Attend periodic seminars and training sessions to stay current with technology, codes, and standards.
• Train service technician trainees in applicable fire protection tasks.
• Perform other duties as assigned.

QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

• High School Diploma or equivalent, required.
• NICET or state specific certification, preferred.

Experience, Knowledge, Skill Requirements:

• 2 years' experience in Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, strongly preferred

Communication Skills:

• Must have the ability to effectively read, write and communicate in English with employees and customers.

Systems and Software Skills:

• 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
• 2 years of professional computer skills, preferred

Other Qualifications:

• Valid driver's license with acceptable driving record required.
• Must be able to comply with SFP's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Occasional travel up to 20%.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Reasonable accommodation may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift >50lbs, reach above and below shoulders, stand and walk for extended periods of time. Employee is required to see in color, close and far distances, peripheral, depth, and adjust focus. Employee will occasionally be required to balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights.

Work Environment:

Employees will regularly be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee will occasionally be required to work indoors in an office setting, work alone and with others. Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.