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Security Systems Technician
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New York Business Technology
Remote
$80,162 Salary, Full-Time
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Job Description
Security Systems Field Technician (Grow Into Networking & IT)
Location:
New York City, NY (Field + Remote Work)Job Type:
Full-Time About Us- We are an established IT services company supporting residential real estate owners and property managers across NYC. We specialize in network infrastructure, cloud platforms, and smart building technology.
- We are expanding our team and looking for experienced security system technicians who want to grow into networking, cloud systems, and remote administration. Why This Role Is Different If you've been installing intercoms, access control, or cameras and want to:
- Learn networking (IP addressing, switching, PoE, VLAN basics)
- Work with cloud-managed systems instead of just hardware
- Gain experience administering systems remotely (not just on-site work)
- Move toward higher-level IT and systems roles
- This position is designed as a career growth path into IT-integrated building systems. Job Summary This is a hybrid role combining:
- Field work (installation, service, troubleshooting in buildings)
- Remote work (system administration, monitoring, and support) You will install and support intercom, access control, and video surveillance systems, while also learning to manage and troubleshoot these platforms remotely through cloud dashboards and network tools. Responsibilities
- Field Installation & Service
- Install and configure: o Intercom systems (Mircom, ButterflyMX, Aiphone, etc.) o Access control systems (Brivo, Openpath, S2 Netbox, etc.) o IP-based surveillance systems (Digital Watchdog, Video Insight)
- Run and terminate low-voltage cabling (Cat5/6, etc.)
- Mount, test, and commission system hardware
- Diagnose and repair on-site system issues Remote System Administration
- Manage and monitor cloud-based systems remotely
Perform:
o User provisioning (adding/removing residents, credentials) o System configuration updates o Remote troubleshooting and diagnostics- Respond to client support requests without requiring a site visit when possible
- Maintain system uptime and performance across multiple properties Networking & IT Integration
- Work with IP-based devices and PoE infrastructure
- Assist with: o IP addressing and device configuration o Connectivity troubleshooting o Coordinating with internal IT team on network setup
- Learn how physical security systems integrate with managed IT environments Client Interaction
- Work with property managers, building staff, and ownership groups
- Provide professional, customer-friendly support both on-site and remotely
- Help clients understand system functionality and basic troubleshooting Documentation
- Document installations, service work, and configurations
- Maintain accurate records of network settings and system layouts
- Update internal systems and tickets What We're Looking For Required
- 2-5+ years of experience in: o Security system installation OR o Low-voltage/structured cabling
- Experience with: o Intercom, access control, or CCTV systems
- Strong troubleshooting skills (hardware + basic connectivity)
- Comfortable using computers and web-based platforms
- Ability to work both independently in the field and remotely Ideal Candidate
- Wants to learn networking and IT skills
- Is interested in remote system management (not just physical installs)
- Enjoys solving problems both on-site and from a computer
- Looking for long-term career growth Bonus (Not Required)
- Basic networking knowledge (IP, routers, switches, PoE)
- Experience with cloud-based systems
OSHA 30 / NYC SST
certification32 Compensation- $32 - $45 per hour (based on experience)
- Overtime opportunities
- Performance-based increases as skills expand into networking & administration Benefits
- Health insurance
- Paid time off
- Company-provided tools and equipment
- Transit reimbursement / travel expenses
- Hands-on training in networking, cloud systems, and remote administration Growth Opportunity This role provides a clear path beyond traditional field work. You'll gain experience in:
- Remote system administration
- Networking fundamentals
- Cloud-based building technology With growth opportunities into:
- Senior Technician
- Systems Integration Specialist
- IT / Network-focused roles