Auto Body Collision Estimator / Service Advisor/ Repair Planner (Sales Driven Role)

Collision Estimator / Repair Planner (Sales-Driven Role) Terry's Auto Body and Paint - Oceanside, CA This Is Not Just an Estimator Position — This Is a Sales Role At Terry's Auto Body and Paint, our estimators are front-line producers . This role is for someone who knows how to build trust, close jobs, and drive revenue —not just write estimates. If you're the type who: Turns opportunities into booked repairs Doesn't let cars leave without a commitment Takes ownership of your numbers and performance …then this is the position for you.

What You'll Be Responsible For:

Sales & Closing (Primary Focus) Greet customers and take full control of the sales process from the first interaction Perform detailed walk-arounds and position the shop as the clear choice Close repair opportunities and convert estimates into booked jobs Overcome objections and guide customers through insurance-related concerns Maximize each opportunity by identifying all necessary repairs and operations File Ownership (Start to Finish) Manage each repair file from check-in through final delivery Write accurate, complete estimates using CCC ONE Handle supplements and insurance communication without delays Maintain momentum on every job to ensure efficient cycle times Production & Execution Work directly with technicians to ensure repair accuracy and efficiency Keep jobs moving through the shop Maintain proper documentation for all repairs and procedures Quality Control & Delivery Perform final QC inspections before delivery Ensure vehicles meet Terry's Auto Body quality standards Deliver completed vehicles with confidence and professionalism Scanning & Procedures Perform and document pre-scans and post-scans Ensure all calibrations and required procedures are completed properly Customer Experience & Reputation Maintain strong communication with customers throughout the repair Actively drive survey completions and 5-star reviews Represent the brand with professionalism and confidence DRP Performance & KPIs Maintain and improve DRP KPIs (cycle time, severity, touch time, etc.) Stay accountable to performance metrics and production goals

What We're Looking For:

Proven experience as a collision estimator or repair planner Strong sales ability — you know how to close and produce Confidence in customer interactions and objection handling Ability to manage multiple files without losing control of production Experience with CCC ONE Understanding of DRP requirements and KPI performance A results-driven mindset — you take ownership of your numbers

What Sets You Apart:

You don't wait for work — you create it and close it You're competitive and take pride in hitting and exceeding targets You understand that estimating is both technical AND sales-driven You hold yourself accountable — producing results

Compensation & Growth:

Performance-based pay structure (hourly + bonus) Unlimited earning potential based on production and sales Opportunity to grow into leadership roles Work with a high-performing, production-focused team

Benefits:

Medical Dental Paid Vacation 401

K Job Types:

Full-time, Part-time Pay:

$75,000.00 - $120,000.00 per year

Work Location:

In person