Installer - Auto Glass

Installer - Auto Glass PGW Auto Glass

LLC - 3.0

Fargo, ND Job Details 7 hours ago Qualifications Customer inquiry handling High school diploma or GED Driver's License Mechanical knowledge

Full Job Description Job Summary:

The Auto Glass Installer is responsible for safely, accurately, and efficiently installing, repairing, and replacing automotive glass on a variety of vehicles. This role requires strong attention to detail, a commitment to safety, excellent customer service skills, and the ability to always represent the company in a professional manner. The installer plays a key role in ensuring customer satisfaction by delivering high-quality workmanship and clear communication throughout each service.

Key Responsibilities & Duties:

Perform auto glass installations, repairs, and replacements in a safe, timely, and professional manner following all best practices and manufacturer procedures. Follow proper processes for removing and installing windshields, door glass, back glass, and other automotive glazing components. Maintain open, clear, and honest communication with supervisors, customers, and co-workers. Represent the company in a professional, respectful, and courteous manner at all times. Provide excellent customer service, explaining work performed and ensuring customer questions are addressed. Use Personal Protective Equipment (PPE) including safety glasses and gloves while handling glass and tools. Comply with all company safety rules, OSHA standards, and regulatory requirements. Always drive company vehicles safely, adhering to all traffic laws and company driving policies. Complete all required paperwork and job documentation forms accurately and in a timely manner. Maintain a clean and organized work truck/van, ensuring tools and materials are stored properly. Assist team members when needed; contribute to a positive, cooperative work environment. Manage inventory on the service vehicle and report material shortages or issues. Inspect completed work to ensure proper installation, safety, and customer satisfaction.

Qualifications & Skills:

High school diploma or equivalent. Valid driver's license with a clean driving record. Ability to learn and follow technical instructions, safety protocols, and installation procedures. Strong mechanical aptitude and manual dexterity. Excellent communication and customer service skills. Ability to work independently with minimal supervision. Dependable, punctual, and professional demeanor.

Preferred:

Prior experience in auto glass installation, automotive repair, or related field. Certification or training through industry organizations (e.g., AGSC, NGA) is a plus. Experience using auto glass tools, adhesives, and calibration procedures for ADAS-equipped vehicles. Work Environment & Physical Requirements (if applicable): Frequent interaction with customers, co-workers, and supervisors. Exposure to various weather conditions during mobile installations. Uses manual and power tools, adhesives, and cleaning agents. Must always follow company safety procedures to prevent accidents and injuries. Must be able to lift, carry, and maneuver glass pieces and equipment up to 75 lbs. Frequent standing, bending, kneeling, and reaching. Ability to work with hands and arms for extended periods. Good hand-eye coordination and the ability to handle delicate materials safely. Ability to enter, exit, and move around various vehicle types. INDPGWBMANAGER