Automotive Service Writer

Rocha's Auto Service, Family Owned & Operated Redding & Anderson, CA Rocha's Auto Service is looking for a friendly, hardworking, and dependable Service Advisor to join our growing team! Prior automotive experience is not required. We can teach the technical side. What matters most to us is finding someone with an amazing personality, strong customer service skills, and a positive attitude who genuinely enjoys helping people. At Rocha's Auto Service, we treat our customers like family, and we're looking for someone who will help continue that atmosphere every day.

What We're Looking For:

Friendly, welcoming, and professional attitude Excellent communication and people skills Reliable and hardworking Ability to follow procedures and stay organized Team player who works well with others Presentable appearance and professional demeanor Willingness to learn and grow Ability to multitask in a fast-paced environment Someone who makes customers feel comfortable and cared for

Responsibilities:

Greet customers and provide exceptional customer service Answer phones and schedule appointments Communicate with technicians and customers throughout the repair process Create estimates and invoices Keep customers updated on vehicle status Help maintain a clean, organized, and professional front office Build relationships with customers and create a welcoming environment Why Join Rocha's Auto Service? Family-owned and operated Supportive team environment Opportunity for growth and advancement Paid training Employee discounts Paid holidays & vacation Health, vision & dental benefits IRA retirement plan with company match Gym membership benefit Production bonus opportunities If you are motivated, dependable, and love working with people, we'd love to meet you! Apply today and become part of the Rocha's Auto Service family.

Pay:

$22.00 - $30.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Professional development assistance Retirement plan Vision insurance

Work Location:

In person