Automotive Service Advisor (3+ Years of EXP REQ)

You've Outgrown Your Shop. We Built the Place You've Been Looking For If you're an elite service advisor who's been carrying a team that can't keep up with you — or working for a boss who doesn't appreciate what you bring — keep reading. My name is Chris. I was a technician and a service advisor for 13 years. I know exactly what your day looks like: the pressure, the volume, the feeling of being undervalued despite the numbers you put up, and that's exactly why I built Star Motors the way I did. Star Motors is the largest independent European auto repair center in South Orange County. We've been voted Best Auto Repair by the OC Register or Best of San Juan every single year we've been in business. We have over 950 five-star Google reviews. And we have a team that genuinely loves coming to work. What Makes This Different We've spoken with every person on our team about what makes this shop work. Here's what they told us, in their own words: A-level technicians only. Our shop runs on elite production. Our top tech recently hit 254 flat-rate hours in a single pay period, a personal record that beat his dealership days. Your sold work gets done, and done right. Factory scan tools and information systems. We invest in the right equipment. Cars get diagnosed accurately, estimates are right the first time, and you're not fighting callbacks that kill your gross. A modern vehicle mix (2014-2024). You're not selling work to clients who won't invest in their cars. Our customers trust us and they spend accordingly. A production system that actually supports you. Our production manager monitors the pipeline, flags stalled estimates, and preps diagnostic data before cars are dispatched. You're not chasing the shop; the shop runs for you. Zero drama. Real culture. No prima donnas. Mutual respect between the front and the shop floor. A team that holds each other accountable without needing to be managed into it. Our people consistently say the culture is one of the main reasons they stay. Genuine autonomy. We trust the people we hire to do their jobs at a high level. You won't be micromanaged. You'll be equipped, supported, and given the room to grow. What We're Looking For We're looking for a service advisor who is ready to operate at the highest level.

Someone who:

Has a disciplined, client-first sales process, not just a personality Can read a customer quickly and tailor the experience to them Tracks their own performance and sets personal goals without being asked Sells at high volume while building lasting client relationships Cares about the outcome for the client, not just the ticket Wants to grow in skill, income, and career trajectory Is honest, positive, well-presented, and ready to be part of something exceptional

What You'll Earn and Grow Into Compensation:

$90,000 - $250,000 per year (based on performance) 40+ hours of annual education: sales training, customer service, personal development, technical training Training bonuses and fully paid travel expenses for off-site education Health, dental, vision, and life insurance Paid holidays, paid vacation Employee discount Monday-Friday schedule. No weekends. A real path forward. The best advisors here grow in earnings, responsibility, and influence as the shop grows Our team members consistently tell us the same thing: this is the first place they've worked where they feel genuinely supported, trusted, and set up to succeed. If you've been looking for that, you've found it. If you're ready to stop leaving performance on the table and start working somewhere that will actually let you reach your full potential. Apply today. We can't wait to meet you. PS- To be considered, please email a paragraph to chris@starmotorseuro.com explaining why you believe you're the right candidate for this opening. We will ONLY review resumes from applicants who email their response directly to the email address provided here.

Job Type:

Full-time Pay:

$90,000.00 - $250,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Shift:

8 hour shift

Work Days:

Monday to Friday No weekends

Work Location:

In person