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Automotive Service-to-Sales Representative (Upgrade Specialist)
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KIA Autosport of Columbus
Columbus, GA (In Person)
$90,000 Salary, Full-Time
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Job Description
Job Summary Join Our Team - Automotive Service-to-Sales Representative (Upgrade Specialist) Turn Service Customers into Happy Vehicle Owners! Do you enjoy helping people and building relationships? Are you looking for a career with unlimited earning potential? If so, we have an exciting opportunity for you! We're seeking an energetic, customer-focused Service-to-Sales Representative to work with customers who are already visiting our dealership for service. Your job is to identify opportunities for customers to upgrade into a newer vehicle while making the process simple, transparent, and rewarding. What You'll Do Build relationships with customers visiting our service department. Review customers' current vehicle value and equity position. Present upgrade opportunities that fit the customer's needs and budget. Coordinate with the sales and finance teams to complete vehicle purchases. Follow up with service customers through phone, text, and email. Maintain accurate customer records in our CRM. Deliver an exceptional customer experience from start to finish. What We're Looking For Positive attitude with excellent communication skills. Customer service or sales experience preferred (automotive experience is a plus but not required). Self-motivated and goal-oriented. Comfortable using computers, CRM software, and mobile technology. Professional appearance and strong work ethic. Valid driver's license with a clean driving record. What We Offer Competitive base salary plus performance-based commissions. Unlimited earning potential. Paid training and ongoing professional development. Medical, dental, and vision insurance. Paid vacation and holidays. 401(k) with company match (if applicable). Employee vehicle purchase and service discounts. Opportunities for advancement within a growing dealership. Why This Role? Every day, hundreds of customers trust us with their vehicles. Many don't realize they may be able to drive a newer vehicle with similar—or even lower—monthly payments. You'll help customers discover those opportunities while creating a win-win experience for everyone. If you're passionate about helping people and want to build a rewarding career in automotive sales without waiting for customers to walk onto the lot, we'd love to meet you. Apply today and start building your future with us!