Automotive Service Advisors

1245 Old Griffin Rd., Dallas, GA 30157 Automotive Service Advisor $60,000•$100,000 Income! Excellent Training, Benefits, & Career Growth! Paulding Chrysler Dodge Jeep Ram in Dallas, GA is a great place to have a rewarding career. Our Service Department is seeking Automotive Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise customers on service options and costs, follow vehicles from service bay to completion, ensure every customer is satisfied, and more. Experience is preferred. and drive your career forward with this great opportunity! Why work at Paulding Chrysler Dodge Jeep Ram? We're a family-owned dealership that truly appreciates our employees and invests in their success. You'll be part of a fast-paced, team-oriented environment with strong support from leadership and all the tools you need to succeed.

Full-time Benefits:

$60,000•$100,000 performance driven potential income Training 401(k) plan with employer match Medical, dental, vision, and life insurance Paid vacation and paid time off (PTO) Free college tuition with Degrees@Work program Employee discounts on products and services Supportive management team Career advancement opportunities Climate-controlled service drive A fun and fast-paced team environment Responsibilities•

Automotive Service Advisor:

Greet customers, answer questions, and guide them through the auto service repair and maintenance process from check-in to vehicle pick-up Clearly explain maintenance and repair recommendations, costs, timelines, and service options—including current specials or promotions Accurately schedule appointments and coordinate with technicians to ensure timely service Track the status of vehicles throughout the service cycle and keep customers informed with timely updates Review completed work with customers, answer any questions, and ensure complete satisfaction before vehicle delivery Proactively recommend additional services based on vehicle history and manufacturer guidelines Maintain a strong CSI (Customer Satisfaction Index) score by delivering exceptional service Assist with administrative tasks and perform other duties as needed to support the team Qualifications•

Automotive Service Advisor:

Previous experience as an Automotive Service Advisor or Technician preferred , with verifiable CSI scores, sales performance, and work history Strong interpersonal and communication skills—both in person and over the phone Basic understanding of automotive systems and repair terminology is a plus Comfortable using dealership management systems (DMS) and scheduling tools Thrives in a fast-paced and team-oriented environment A professional appearance, strong work ethic, and a positive attitude Valid driver's license with a good driving record High school diploma or equivalent Please upload your resume and complete the online assessment for priority consideration!