Automotive Service Writer

About the

Role:

Join West Clinton Tire LLC as an Automotive Service Writer, where you'll be the vital link between our customers and our skilled technicians. In this dynamic role, you'll help ensure that every vehicle receives the care it deserves while providing exceptional customer service in a fast-paced environment.

Responsibilities:

Greet customers and assess their automotive service needs. Prepare detailed service estimates and communicate them clearly to customers. Coordinate with technicians to ensure timely completion of services. Maintain accurate records of customer interactions and service history. Follow up with customers regarding service recommendations and approvals. Handle customer inquiries and resolve any service-related issues. Upsell products and services based on customer needs and vehicle condition. Stay updated on industry trends and automotive technologies.

Requirements:

High school diploma or equivalent; automotive service experience preferred. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Proficient in using automotive software and point-of-sale systems. Ability to work in a fast-paced environment and manage multiple tasks. Customer-focused attitude with a passion for the automotive industry. Valid driver's license and clean driving record. Previous experience in a service writing or customer service role is a plus.

About Us:

West Clinton Tire LLC has been a trusted name in Gray, GA for over a decade, providing top-notch tire and automotive services to our valued customers. Our commitment to quality and customer satisfaction has earned us a loyal clientele, and our supportive team environment makes us a great place to grow your career. Automotive Service Writer 4145 Gray Hwy, Gray, GA 31032 Full-time Full-time About the

Role:

Join West Clinton Tire LLC as an Automotive Service Writer, where you'll be the vital link between our customers and our skilled technicians. In this dynamic role, you'll help ensure that every vehicle receives the care it deserves while providing exceptional customer service in a fast-paced environment.

Responsibilities:

Greet customers and assess their automotive service needs. Prepare detailed service estimates and communicate them clearly to customers. Coordinate with technicians to ensure timely completion of services. Maintain accurate records of customer interactions and service history. Follow up with customers regarding service recommendations and approvals. Handle customer inquiries and resolve any service-related issues. Upsell products and services based on customer needs and vehicle condition. Stay updated on industry trends and automotive technologies.

Requirements:

High school diploma or equivalent; automotive service experience preferred. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Proficient in using automotive software and point-of-sale systems. Ability to work in a fast-paced environment and manage multiple tasks. Customer-focused attitude with a passion for the automotive industry. Valid driver's license and clean driving record. Previous experience in a service writing or customer service role is a plus.

About Us:

West Clinton Tire LLC has been a trusted name in Gray, GA for over a decade, providing top-notch tire and automotive services to our valued customers. Our commitment to quality and customer satisfaction has earned us a loyal clientele, and our supportive team environment makes us a great place to grow your career.