Automotive Service Advisor

Automotive Service Advisor Midwest Performance Cars Chicago, IL Job Details Full-time $1,000

• $1,500 a week 13 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Professional development assistance Retirement plan Qualifications Service writing Teamwork Interpersonal skills Phone communication Managing clients in a customer support role Driver's License Working in the automotive repair industry Driving Computer skills Manual transmission Automotive parts and accessories knowledge Full Job Description Are you passionate about delivering an exceptional client experience and thrive in a dynamic, team-oriented environment?

Do you want to be treated with respect just the same as you treat others? Midwest Performance Cars is a multi-location European automotive repair business that is seeking a dedicated, experienced individual to advise our amazing clients with MPC's industry leading integrity. We specialize in servicing Porsche, BMW, Mercedes, Audi, and other European nameplates, with a constant flow of some of the most interesting cars around! At Midwest Performance Cars, we build our business around exceeding our client's expectations and maintaining a workplace that is enjoyable for our employees to come to. We value quality, honesty, common sense & hustle. We want to give our crew the opportunity to explore, grow and shape our future. We would love for MPC to be your forever home so you can do the things in life you were always meant to do. Just by doing what you love. How cool does that sound?

We offer:

• 40 hours of PTO, the day you start!
• Uniforms and winter attire
• Paid training of your choices (in person or online)
• Bonus incentives available based on performance & hitting profit targets
• Company outings, team building events
• Sponsorship and volunteer opportunities with local communities

• SIMPLE IRA

  retirement plan with match
• 50% health, dental and vision insurance covered
• A work environment that rewards autonomy, creativity, initiative, and the ability to think on-the-fly What we ask of you:
• Team player mentality & desire to improve your skillset
• Positive attitude and enthusiastic
• Clear communication with clients and other staff members
• Ability to identify challenges, problem solve them and overcome them
• Able to be interrupted frequently & return to task completion
• Manage client relations
• Proficient computer and phone skills
• Knowledge of automotive systems and components, required
• Valid driver's license with a clean driving record
• Required to drive manual transmission

Responsibilities:

• Provide clients with an excellent experience from first point of contact through to completion of services
• Answer phone calls, respond to text messages and emails
• Create service appointments based on technician workload
• Document client concerns effectively for technicians to investigate correctly
• Work with technicians to build estimates and create repair plans best suited for our clients
• Clear communication with clients and other staff members
• Correctly source parts for repairs and services across multiple vendors
• Set pricing on parts & labor, ensuring profit margin goals are met
• Check clients out when picking up vehicle after completion

Job Type:

Full-time Pay:

$1,000.00

• $1,500.

00 per week

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person