automotive service advisor

automotive service advisor Precision Transmission - 4.0 South Bend, IN Job Details Full-time $40,000 - $65,000 a year 10 hours ago Benefits Paid time off Employee discount Qualifications Customer communication High school diploma or

GED Full Job Description Benefits:

Paid time off Responsibilities Greet customers and listen attentively to their vehicle concerns Create accurate repair orders and document customer requests Communicate with technicians regarding diagnostics and repair needs Build and present repair estimates for customer approval Keep customers informed throughout the repair process Recommend needed maintenance and additional services Schedule appointments and manage daily workflow Maintain accurate customer and vehicle records Handle incoming calls, follow-ups, and general customer inquiries Deliver a professional, high-quality experience at every touchpoint What We Are Looking For Strong communication and customer service skills Ability to explain automotive issues clearly and in straightforward terms Organized, detail-oriented, and able to multitask in a fast-paced environment Basic automotive knowledge, or a genuine willingness to learn quickly Positive attitude and a team-first mindset Comfortable recommending and presenting needed services to customers Qualifications Previous service advisor or service writer experience preferred Automotive repair knowledge strongly preferred High school diploma or equivalent required Software Experience (a Plus) Experience with any of the following is an advantage: Mitchell1 TechMetric ProDemand Identifix Pay and Benefits Position type: Full-Time, Monday through Friday, 7:30 AM to 5:00 PM Competitive pay — hourly base plus performance-based bonuses Employee discounts on repairs Ongoing training and development Why This Role Matters You are the first and last point of contact for our customers. The right person in this role builds long-term customer relationships, keeps the shop running efficiently, and plays a direct part in the success of the business. At Precision Transmission, we have been serving the South Bend community since 1978 — and we take that reputation seriously. How to Apply Apply in person or send your resume to: Precision Transmission 902 S. Michigan St, South Bend, IN 46601