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Automotive Service Advisor

Job

LUNDGREN HONDA

Auburn, MA (In Person)

$115,000 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/30/2026

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Job Description

Automotive Service Advisor Lundgren Honda of Auburn is looking for an experienced Service Advisor to complete our Team as one of our longtime Service Advisors is retiring . Offering the Industries top pay plan that will reward top performers in both sales and CSE/CSI. If you are a top performer with great customer service skills we want, you. Don't let this opportunity slip away. Lundgren Honda of Auburn is looking for experienced Service Advisors. We are a family owned and operated dealership that has been serving Central Massachusetts since 1964 .
RESPONSIBILITIES
Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance based on age, mileage/vehicle history Prepare a complete and accurate estimate of cost for labor and parts Establish follow-up time and set expectations Monitor the progress of each vehicle throughout the day, and update customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work, charges, recommendations to customers on active delivery
REQUIREMENTS
Ability to work in a fast-paced, high-energy environment 2+ years' experience preferred Experience with CDK is a plus myKaarma experience is a plus Positive attitude and team mentality Extremely resilient and maintains composure when interacting with customers Exceptional customer service skills are a MUST Ability to communicate complex technical concepts to customers Valid driver's license/Clean background check Must be CSE/CSI focused!!!!
Job Type:
Full-time Pay:
$80,000.00 - $150,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Shift:
10 hour shift Rotating shift
Work Days:
Rotating weekends Ability to
Commute:
Auburn, MA 01501 (Required) Ability to
Relocate:
Auburn, MA 01501: Relocate before starting work (Required)
Work Location:
In person