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Automotive Service Advisors
Job
FirstChoice
Middle River, MD (In Person)
Full-Time
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Job Description
Automotive Service Advisors
Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, offer special promotions, follow vehicle from service bay entry and more.
Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, offer special promotions, follow vehicle from service bay entry and more.
Communicate the customer's requests to the technical teamKeep customers informed of the progress of their vehicleEnsure work is completed to the customer's satisfactionManage any customer complaints or issuesMaintain a high level of product knowledgeDealership and CDK experience preferredUnderstands basic vehicle mechanics Must be able to work in a high-volume, fast-paced environmentProfessionalism is a mustThrives in a fast-paced team environmentReliable with a good work ethic and problem-solving skillsA positive attitude and professional appearanceValid driver's license and insuranceHigh school diploma or equivalentPlease upload your resume. Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Pre-employment background checks are required, including MVR, and drug screening.
Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, offer special promotions, follow vehicle from service bay entry and more.
Communicate the customer's requests to the technical teamKeep customers informed of the progress of their vehicleEnsure work is completed to the customer's satisfactionManage any customer complaints or issuesMaintain a high level of product knowledgeDealership and CDK experience preferredUnderstands basic vehicle mechanics Must be able to work in a high-volume, fast-paced environmentProfessionalism is a mustThrives in a fast-paced team environmentReliable with a good work ethic and problem-solving skillsA positive attitude and professional appearanceValid driver's license and insuranceHigh school diploma or equivalentPlease upload your resume. Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Pre-employment background checks are required, including MVR, and drug screening.