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Quick Lube Service Advisor Assistant
Job
Quirk Auto Group Maine
Bangor, ME (In Person)
Full-Time
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Job Description
All job responsibilities listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned". Service Center Responsibilities (as necessary) . Write repair orders . Backup service advisor
- Move cars from the designated customer drop off into and out of the shop safely
- Receive and apply payment from customers
- Providing excellent customer service
- Maintaining the cleanliness of the service center area
- Escort customers and vendors to and from the various service department areas including the waiting room and technician shop, ensuring guests are provided with proper personal protective equipment, where necessary
- Quality control in the drive thru
- Answering and routing phone calls
- Interact with customers to assist in the customer experience
- Maintain a clean, organized and safe work area
- Perform other duties as required Skills /
Requirements Qualifications:
MINIMUM QUALIFICATIONS
- High School Diploma or equivalent.
- Excellent communication and listening skills
- Attention to detail
- Excellent customer service skills
- The ability to interact with customers, managers and coworkers in a professional, courteous manner.
- Valid driver's license and insurable driving record are required.
Physical Demands:
- Must be able to lift and carry and transport up to 25 pounds up to 60 feet.
- Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling.