Automotive Service Advisor/Writer

Currently hiring two Automotive Service Advisors Seelye Ford in Kalamazoo Seelye CDJR of Paw Paw Seelye Auto Group is seeking a self motivated Customer Service Advisor. If you have the drive to learn, be the best you can be, and are committed, we can teach the rest. Seelye Auto Group has a passion for providing exceptional customer service. We are seeking a Customer Service Advisor who has a passion for providing a great customer experience while educating customers in regard to their vehicle needs. Job Responsibilities

• Above average sales skills Have basic automotive knowledge Understand how and when to sell/upsell automotive service Be able to efficiently learn to use computer system (DMS) Must be able to multitask and handle a fast-paced work environment Build customer relationships to promote repeat/referral business Maintain high customer satisfaction metrics High energy and motivation for every customer Skills•Strong communication skills, both verbal and written•Excellent customer service skills•Knowledge of automotive services and repairs, including tire service, brake repair, oil changes, etc.
• Ability to accurately diagnose customer concerns and recommend appropriate services
• Proficiency in using computer software for scheduling appointments and processing payments
• Attention to detail and ability to multitask in a fast-paced environment

Note:

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type:

Full-time Pay:

$52,000.00

• $100,000.

00 per year

Benefits:

Professional development assistance Referral program

Work Location:

In person