3rd Shift Fleet Services Technician

JOB DESCRIPTION FORM - JOB EVALUATION

Job Title:

Fleet Services Technician Reports To:

Fleet Service Center Manager FLSA Classification:

Non-Exempt Job Summary:

The Fleet Services Technician diagnoses and performs tire and automotive service work, including brake services, preventative maintenance, fluid flushes, transmissions, and alignments. The Fleet Services Technician is also responsible for the repair and maintenance of fleet vehicles while providing a high level of customer service.

Duties and Responsibilities:

• Removal, repair, and replacement of parts, which include fan belts, hoses, filters, batteries, shocks, struts, bolt on body parts including steps, mirrors, doors, and fenders, and steering and suspension components.
• Perform brake services, replace brake pads and shoes, replace, or resurface brake rotors and drums, calipers, wheel cylinders and brake lines/hoses and bleeding of the complete brake system.
• Perform alignments and other services on fleet vehicles as applicable.
• Provide basic maintenance functions such as tire mounting, dismount, wheel balance, lube - oil - filter and checking fluid levels.
• Perform fuel injection services consisting of fuel tank additives, running chemicals through vacuums of vehicles to clean carbon deposits, and performing under the hood fluid changes and power flushes (transmission fluid, antifreeze, power steering fluids, and differential services).
• Assist in offloading tires from delivery truck.
• Test drive fleet vehicles, as necessary, to diagnose problems and recommend services according to Motorist Assurance Program (MAP) guidelines.
• Assist in the training of new shop associates, when appropriate.
• Follow established processes in performing Goodyear's standardized oil change and vehicle inspection processes, as well as follow parking lot, bay navigation, good to go (And Go) policies, and dress code standards.
• Maintain standards in service, safety, and housekeeping. Use protective equipment including safety glasses and safety vests. when operating machinery and manual working tools. Complete all safety training.
• Maintain compliance with all Goodyear Retail policies, procedures, safety guidelines, and workforce labor requirements.
• Maintain an orderly and clean work area. Clean work area after spills and at end of shift.
• Safely transport client vehicles to and from facility as needed.
• Complete additional duties as assigned by the Fleet Service Center Manager.

Position Skills and Requirements:

• Must be at least 18 years old.
• Valid driver's license with satisfactory driving record and ability to drive company and customer vehicles.
• Ability to work a flexible schedule to cover business operational needs. Depending on location, our stores may be open 7 days a week, which may include weekends and holidays.
• Ability to use computers and various applications and programs to support sales and operations. This includes but not limited to Microsoft Office products, AndGo, Auto Integrate, and VOL.
• Commitment to following established safety policies and procedures.
• Ability to review, analyze, and interpret information, identify problems, and make decisions with little or no supervision.
• Ability to communicate effectively with customers, associates, and management.
• Leverage tools, skills, and product knowledge to make recommendations to customers based on manufacturing guidelines.
• Excellent time management skills with the ability to be flexible since the priorities of the day can change.
• Demonstrate collaboration and team cooperation needed to meet business needs.
• This position requires the ability to read, listen, comprehend, and follow all procedures and guidelines.
• Self-motivator with strong work ethic; independently motivated to produce results without any influence from others.
• Ability to diligently get tasks done on time, while demonstrating personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to travel to and support other locations as needed.

Experience/Certification Requirements:

• Minimum 1 year of automotive experience including brake repairs, fluid flushes, and preventative maintenance.
• Willingness to commit to professional development including but not limited to obtaining Automotive Service Excellence (ASE) A4 Certification in Steering and Suspension and A5 Certification in Brakes.
• Ability to obtain Department of Transportation (DOT) certification for repairing and driving DOT vehicles preferred

Physical Requirements:

Job Functional Demands Frequency Specific Requirements Lifting/Carrying Rare 0-19% Occasional 20-49% Frequently 50-100% Stack tires on storage racks, place wheels and tires on mounting machines and balancers, opening of car hoods 0-40 Pounds X 40-60 Pounds

X 60-100

Pounds X Largest tire in store is 160#, average tires weigh between 20#-35# Push - Pull 60#+ 40#+ 10#+ Pushing down on torque bars, rolling tires Tighten/Pinch X Tighten oil filters Hand Coordination X Paperwork, use of computer Sit X While performing training and GLC courses Stand/Walk X Bend/Reach X Low Level Activity X Crouch, kneel, or squat to adjust hoist, inspect tires, etc. Elevated Activity X Make adjustments under the vehicle while it is on the rack Climb X Climb up 10+ steps (if applicable) to upper level of tire storage and climb 10' ladder to access light bulb, etc Work Environment Cold work environment in the winter and hot work environment in the summer Oil and other slippery substances on the floor at times Exposure to a variety of chemicals used in cleaning, lubrication, etc. Exposure to diesel, oil and gasoline exhaust fumes. This job description is not necessarily a complete list of all job requirements or working conditions. The employer has the right to modify essential job functions, physical demands of the job, and job qualifications at any time. I have reviewed this job description and I understand my job duties and responsibilities. I am able to perform the essential functions as outlined.

Pay:

$25.00 - $28.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person