3rd Shift-Lead Fleet Service Technician

Job Title:

Lead Fleet Services Technician

• 3rd shift

Reports To:

Fleet Service Center Manager FLSA Classification:

Non-Exempt Job Summary:

The Lead Fleet Services Technician professionally inspects, diagnoses, repairs, and performs work as outlined on the repair order with efficiency and accuracy in accordance with manufacturers, and Goodyear standards. The Lead Fleet Services Technician is responsible for completing PM services, fixing major repairs, including but not limited to engine repair and performance, suspension and steering, brakes including anti-lock and air brake systems, electrical systems, heating and air conditioning, camera systems and diagnostic computers, and bolt on body parts including steps, mirrors, doors, and fenders. This includes Department of Transportation (DOT) vehicles.

Duties and Responsibilities:

• Ability to troubleshoot problems and maintain strong diagnostic skills.
• Remove wheels, inspect brake systems, repair, and replace components.

Vehicles include but not limited to Hino 258A, Isuzu box trucks, F59 and Freightliner

MT45/MT55 DOT

vehicles. Potential for additional vehicles to be added to scope of work including electric vehicles.

• Remove, repair, and replace parts, which include shocks, struts, and steering and suspension components.
• Perform fuel injection/induction services and perform under the hood fluid changes and power flushes (transmission fluid, antifreeze, power steering fluids, and differential services).
• Perform wheel alignments. (where applicable)
• Ability to diagnose and repair vehicle AC units.
• Test drive fleet vehicles to diagnose problems and recommend services according to Motorist Assurance Program (MAP) guidelines.
• Follow established processes in performing Goodyear's standardized oil change and vehicle inspection processes, as well as follow safety guidelines such as vehicle maintenance processes, good to go (And Go), bay navigation, and dress code standards.
• Inspect and replace various engine parts including but not limited to water/fuel pumps, starters, pulleys, ignition components, replace hoses, filters, wiring, batteries, etc.
• Inspect and replace exhaust systems.
• Knowledge of how to diagnose, repair and perform preventive maintenance on diesel vehicles.
• Responsible for cleaning and maintaining work area after spills and at end of work shift.
• Assist in training and mentoring of new shop associates.
• Explain technical diagnoses and needed repairs to non-mechanical individuals, which may include other associates and customers.
• Ability to provide basic maintenance functions such as tire mounting, dismount, wheel balance, perform flat repairs, and check fluid levels for lube/oil filters.
• Continuously learn new technical information and techniques in formal training sessions to stay informed of rapidly changing automotive technology.
• Maintain standards in service, safety, and housekeeping. Use protective equipment including safety glasses and safety vests. when operating machinery and manual working tools. Complete all safety training.
• Maintain compliance with all Goodyear Retail policies, procedures, safety guidelines, and workforce labor requirements.
• Safely transport client vehicles to and from facility as needed.
• Lead and direct other facility technicians as necessary in the absence of facility management.
• Complete additional duties as necessary as assigned by the Fleet Service Center Manager.

Position Skills and Requirements:

• Must be at least 18 years old.
• Valid driver's license with satisfactory driving record and ability to drive company and customer vehicles.
• Ability to work a flexible schedule to cover business operational needs. Depending on location, our stores may be open 7 days a week, which may include weekends and holidays.
• Ability to use computers and various applications and programs to support sales and operations. This includes but not limited to Microsoft Office products, AndGo, Auto Integrate, and VOL.
• Commitment to following established safety policies and procedures.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to communicate effectively with customers, associates, and management.
• Leverage tools, skills, and product knowledge to make recommendations to customers based on manufacturing guidelines.
• Excellent time management skills with the ability to be flexible since the priorities of the day can change.
• Enforce collaboration and team cooperation needed to meet business needs.
• This position requires the ability to read, listen, comprehend, and follow all procedures and guidelines.
• Self-motivator with strong work ethic; independently motivated to produce results without any influence from others.
• Ability to diligently get tasks done on time, while demonstrating personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to travel to and support other locations as needed.

Experience/Certification Requirements:

• 2 or more years of experience in mechanical/auto repair related work.

Recommended:

Obtaining Automotive Service Excellence (ASE) A4 Certification in Steering and Suspension and A5 Certification in Brakes.

Recommended:

State inspection licenses and/or MAC certified.

Recommended:

DOT Certification or ability to obtain within 30 days.

MACS 609

Certification - handling refrigerant.

• Lead Fleet Services Technician would possess tools needed for scope of work.

Physical Requirements:

Job Functional Demands Frequency Specific Requirements Lifting/Carrying Rare 0-19% Occasional 20-49% Frequently 50-100% Stack tires on storage racks, place wheels and tires on mounting machines and balancers, opening of car hoods 0-40 Pounds X 40-60 Pounds

X 60-100

Pounds X Largest tire in store is 160#, average tires weigh between 20#-35# Push - Pull 60#+ 40#+ 10#+ Pushing down on torque bars, rolling tires Tighten/Pinch X Tighten oil filters Hand Coordination X Paperwork, use of computer Sit X While performing training and GLC courses Stand/Walk X Bend/Reach X Low Level Activity X Crouch, kneel, or squat to adjust hoist, inspect tires, etc. Elevated Activity X Make adjustments under the vehicle while it is on the rack Climb X Climb up 10+ steps (if applicable) to upper level of tire storage and climb 10' ladder to access light bulb, etc Work Environment Cold work environment in the winter and hot work environment in the summer Oil and other slippery substances on the floor at times Exposure to a variety of chemicals used in cleaning, lubrication, etc. Exposure to diesel, oil and gasoline exhaust fumes. This job description is not necessarily a complete list of all job requirements or working conditions. The employer has the right to modify essential job functions, physical demands of the job, and job qualifications at any time.

Pay:

$30.00 - $35.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person