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Auto Service Advisor
Job
AAF Management Group Inc.
Hackensack, NJ (In Person)
Full-Time
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Job Description
Description:
Service Advisor- Commercial and Fleet Department All American Ford Join our dynamic team at All American Ford as a Commercial and Fleet Service Advisor, where your expertise will help us deliver exceptional service to our valued commercial clients.
Requirements:
Key Responsibilities- Greet and assist commercial and fleet customers, providing a professional and welcoming experience
- Prepare and review service estimates, ensuring accuracy and transparency
- Schedule service appointments efficiently to maximize shop productivity
- Communicate effectively with customers regarding service progress and vehicle status
- Upsell additional services and maintenance to meet customer needs.
- Maintain detailed and accurate service records in the dealership management system Skills and Qualifications
- Previous experience as a service advisor, preferably in a commercial or fleet environment
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a busy shop environment
- Customer-focused attitude with a professional demeanor
- Proficiency with dealership management software (CDK) At All American Ford, we foster a collaborative and growth-oriented culture, offering very competitive compensation and benefits.