Front Desk Receptionist / Customer Service Role (Automotive)

Front Desk Receptionist / Customer Service Role (Automotive) Premier Autobody Corp Passaic, NJ Job Details Full-time $18 - $20 an hour 1 day ago Benefits Paid training Paid holidays Paid time off On-the-job training Qualifications Record keeping Computer operation Accounts receivable Spanish Accounts receivable experience (6-10 years) Phone communication Workflow management (operations management method) 5 years Accounts receivable experience (3-5 years) Computer literacy Greeting customers Filing 3 years Administrative experience Data entry experience (6-10 years) Data entry experience (3-5 years) Data entry Organizational skills Appointment scheduling 4 years Communication skills Entry level Client interaction via phone calls Full Job Description Body Shop Customer Service Representative - Automotive Premier Autobody Corp is seeking a reliable and professional Receptionist / Customer Service Representative to manage front desk operations and provide an excellent customer experience. This role is ideal for someone who is organized, personable, and comfortable working in a fast-paced environment. Key Responsibilities Greet customers promptly and professionally upon arrival Answer incoming calls and assist with general inquiries Schedule appointments and coordinate daily workflow Collect and document customer information accurately Maintain organized files and assist with basic administrative tasks Communicate with customers regarding appointment updates and follow-ups Support overall front desk operations to ensure a smooth customer experience Qualifications Strong customer service and communication skills Professional phone etiquette Basic computer and data entry skills Organized and detail-oriented Ability to multitask in a fast-paced environment Bilingual (Spanish) required Work Environment Fast-paced automotive repair office Team-oriented and customer-focused setting Benefits Paid time off (PTO) On-the-job training Paid holidays About Us Premier Autobody Corp is an independently owned collision repair center committed to delivering high-quality workmanship and a customer-focused experience. We are partnered with CARSTAR, a leading North American network in the collision repair industry, offering reliable service backed by a nationwide warranty.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

Paid time off

Shift:

8 hour shift

Work Location:

In person