Automotive Service BDC Representative

Automotive Service BDC Representative RT 23 Honda - 2.3 Pompton Plains, NJ Job Details Full-time $40,000 - $60,000 a year 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Client inquiry handling Customer inquiry handling Data entry Performing background checks CRM system proficiency Full Job Description Job description: The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This position uses lead management tools, CRM software and the internet to manage inquiry flow and update customer files. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of all services.

Duties and Responsibilities:

Respond to internet inquiries with courtesy, accuracy and professionalism. Promptly and accurately enter all customer inquiry data into the CRM Generate service appointments Effectively utilize lead management tools and all necessary reports, forms and other documentation on a timely basis Perform other job-related duties as assigned. We are an equal opportunity employer Drug and Background checks are required

Pay:

$40,000.00 - $60,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person