Automotive BDC/Service Representative

Prestige Automobiles is currently seeking a qualified individual to join our team! Prospective candidates must be reliable, well organized, computer literate and have a professional attitude and appearance. Responsibilities include but are not limited to: Respond to internet leads, scheduling service appointments, making outbound calls and contacting customers based on marketing initiatives Utilize detailed scripts to address customer inquiries and concerns to meet dealership and manufacturing objectives Gather and track all customer data as directed and accurately key in BDC database Facilitate timely follow up on all internet leads as directed by management/procedures Work in close proximity with other Service BDC Reps in a team based environment

Qualifications:

Strong communication, both written and oral Computer literacy, time management and organizational skills preferred Comfortable working in a fast-paced environment Phone skills, including familiarity with complex or multi-line phone systems Previous Call Center experience is a plus, automotive experience is not required. Prestige Automobiles has faithfully served the Hudson Valley for years and is both a Toyota and Hyundai Dealership. This position is hourly with incentives and goals that are obtainable. Applicants must have a valid driver's license •Bilingual in English/Spanish a plus•

BENEFITS

Medical/Dental/Vision Paid vacation/sick/holidays 401k plan All applicants must pass pre-employment testing which includes background checks, drug testing and Motor Vehicle Report We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type:

Full-time Pay:

$17.00 - $19.00 per hour

Shift:

Day shift

Work Location:

In person