Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Automotive Service Writer
Job
Carlisle Auto & Tire
Carlisle, OH (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
61
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Automotive Service Writer - Carlie's Auto & Tire Job Overview Carlie's Auto & Tire is looking for an experienced, customer‑focused Automotive Service Writer to join our front‑office team. This role is the heart of our shop — you'll be the first point of contact for customers, helping them understand their vehicle needs, coordinating with technicians, and ensuring every repair order is accurate and clear. We're a family‑oriented business that values honesty, communication, and long‑term growth. Responsibilities Greet customers and provide excellent service from check‑in to pick‑up Write and manage repair orders with accuracy and attention to detail Communicate clearly with technicians about diagnostics and recommended repairs Explain services, timelines, and estimates to customers in a friendly, professional way Order parts and track inventory as needed Maintain an organized front desk and ensure smooth daily workflow Handle phone calls, scheduling, and customer follow‑ups Required Experience & Skills Minimum 3 years of experience as an Automotive Service Writer Strong understanding of automotive systems and common repairs Excellent communication and customer‑service skills Ability to multitask in a busy shop environment Strong organizational skills and attention to detail Basic computer skills (repair order systems, scheduling, etc.) Valid driver's license Preferred (Not Required) Experience with estimating software (Mitchell, ALLDATA, etc.) Prior experience in a tire or general repair shop Ability to upsell services ethically and confidently Benefits 1 week paid vacation after 1 year of employment Competitive pay based on experience Supportive, family‑run work environment Steady hours and consistent customer flow About Us Carlie's Auto & Tire is a locally owned shop that values trust, communication, and quality service. We focus on creating a positive, stable workplace where employees feel appreciated and supported. Our goal is to build long‑term relationships with both our customers and our team.