Automotive Service Advisor

Automotive Service Advisor Trojan Auto Care Troy, OH Job Details Full-time $85,000 - $130,000 a year 4 days ago Benefits Paid training Paid holidays Health insurance 401(k) Paid time off 401(k) matching Employee discount Retirement plan Qualifications Vehicle inspections Teamwork Customer relationship building Customer service Mid-level Automotive service Patience Full Job Description Are you an experienced Automotive Service Advisor with a solid background in an independent auto repair shop? Do you take pride in building lasting customer relationships, confidently presenting repair needs, and creating an experience that keeps clients coming back? If so, we'd love to connect. We're looking for a team-oriented Service Advisor who thrives in a structured environment with clear expectations—someone who's eager to learn, follow, and execute proven systems in a positive, organized, low-drama workplace. In this role, you'll play a key part of our shop's success. You'll guide customers through digital vehicle inspections, maintenance needs, and repair recommendations with clarity and confidence—helping them fully understand the safety, reliability, and long-term value behind every service we provide. Some benefits of joining our team include: 6 Paid Holidays 1 Week Paid Vacation After 6 Months 2 Weeks Paid Vacation after 12 Months Health Insurance Stipend 3% IRA Match 5-day Work Week (Monday-Friday — closed on weekends!) Technician Diagnostics you can stand behind and confidently sell Company-Paid Training A team that genuinely wants to see you succeed We're seeking someone who stays calm under pressure, focuses on solutions, and takes real pride in doing things the right way. The ideal candidate is professional, coachable, customer-focused, and understands that consistency comes from strong systems, clear processes and teamwork. Compensation is based on experience and performance, and the right candidate will be compensated competitively. We know the right person is likely already employed. If you're feeling underappreciated, unsupported, or ready for a healthier, more positive work environment, this could be the change you've been looking for. Let's connect and see if it's the right fit.

Job Type:

Full-time Pay:

$85,000.00 - $130,000.00 per year

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Retirement plan

Work Location:

In person