Bilingual Customer Service Specialist - Automotive

Bilingual Customer Service Specialist

• Automotive Green Light Garage Woodburn, OR Job Details Part-time $18
• $22 an hour 2 days ago Benefits Opportunities for advancement Qualifications Bilingual Computer operation Spanish Auto estimating Sales Customer service Computer literacy English High school diploma or GED Driver's License Automotive service Computer skills Automotive service record keeping Mobile devices Full Job Description Customer Service Representative About us We are a local, family owned and operated business in Woodburn, Oregon.

Our team stands by four main principles in everything we do: Value, Professionalism, Transparency, and Safety. We offer automotive repairs, maintenance and restoration (body/paint). We are looking for someone who is familiar with the industry and knows a little about cars, routine maintenance and repairs. During peak hours, this job is fast paced and requires multitasking and ability to work under pressure. Job Description

• Providing face-to-face customer service.
• Answer phone calls, text messages, emails and respond the same day.
• Contact insurance, warranty and parts vendors for various reasons.
• Schedule customers for their vehicle repairs or service.
• Oversee and manage loaner vehicles.
• Strong communication skills; verbal and written.
• Process payments; cash, visa, checks and accounts receivables.
• Learn to use shop management system, process invoices.
• Work in a fast-paced environment.
• Inventory of office and bathroom supplies.
• Ability to learn and follow system/processes.

REQUIREMENTS

• 2+ years of experience within a customer-facing environment.

Examples:

Insurance, auto parts, tire centers, and retail.

• Must be bilingual (English, Spanish).
• Must have a valid driver's license.
• Must have excellent verbal and written communication skills.
• Ability to use Computer, smart phone or tablet, etc.

BENEFITS

• Opportunities for advancement.
• Hours of operations are Monday
• Friday, no weekends and holidays off.

We are looking to fill this position immediately!

Pay:

$18.00

• $22.00 per hour Expected hours: 16.0
• 24.

0 per week

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required)

Language:

Spanish (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person