Automotive Service Advisor/Writer

Responsibilities include, but are not limited to: Greet every customer that enters our facility with hospitality and respect Present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand Manage the store's workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the customer Directs, coordinates, and participates in performing customer service activities Shuttle customers as needed Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed. Other duties as assigned.

Qualifications:

Current driver's licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Experience in Automotive Customer Service and Service sales is required Associates degree preferred

Physical Requirements:

Being dependable and reliable for a position that is scheduled for Monday - Friday, 7am - 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Additional information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 250+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed. If you are a motivated individual with a passion for the automotive industry and providing exceptional customer service, we encourage you to apply. We offer competitive pay, benefits, and opportunities for career growth within our organization. To apply for this position, please submit your resume highlighting relevant experience and qualifications. We will contact qualified candidates for further consideration.

Job Type:

Full-time Pay:

Up to $60,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Shift:

10 hour shift Day shift

Work Days:

Monday to Friday No weekends

Experience:

Automotive Service Advisor:

2 years (Preferred) Ability to

Commute:

Downingtown, PA 19335 (Required)

Work Location:

In person