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Automotive Service Advisor
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Maguire's Ford of Hershey
Palmyra, PA (In Person)
$67,500 Salary, Full-Time
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Job Description
Automotive Service Advisor 4.2 4.2 out of 5 stars 100 N Thistledown Dr, Palmyra, PA 17078 $60,000
- $75,000 a year
- Full-time Maguire's Ford of Hershey 13 reviews $60,000
- $75,000 a year
- Full-time Maguire's Ford of Hershey, an industry leader in Central PA for over 90 years, has an opportunity for an experienced Automotive Service Advisor.
We offer:
Super Compensation Plan w/ Bonus' 401K Health Ins Plan Paid Personal Time Off Employee discounts and purchasing plans Factory backed training Requirements/Duties Excellent Customer service and phone skills a must. Automotive experience preferred. Successful candidate will be responsible for taking inbound calls, schedule service appointments, generate repair estimates, work with technicians and communicate service needs to customers.Essential Qualifications:
Greeting customers professionally to ensure a positive First Impression. Strong knowledge of automotive repair processes, including brake repair, shocks, struts, tire service, electrical and general maintenance Comfortable with offering customers other additional recommendations and services Excellent communication skills to effectively transmit information between customers and the service team Ability to work in a fast-paced environment while managing multiple tasks efficiently Experience with all makes and models of automobiles and trucks Assess customer needs and provide recommendations for vehicle maintenance and repair services Setting customer expectations with service capabilities, ensuring clarity on services provided Offering additional services based on customer needs and vehicle condition Prepare accurate auto estimates for repairs and maintenance services Maintain detailed records of customer interactions, service recommendations, and follow-up actions Coordinate with technicians to ensure timely completion of services while keeping customers informed throughout the process either in person or phone Handle customer inquiries and resolve any issues or concerns Stay updated on industry trends, new products, and technologies to provide informed advice to customers Strong knowledge of automotive repair processes, including brake repair, shocks, struts, tire service, electrical and general maintenance Comfortable with offering customers other additional recommendations and services Excellent communication skills to effectively transmit information between customers and the service team Ability to work in a fast-paced environment while managing multiple tasks efficiently Experience with all makes and models of automobiles and trucks Assess customer needs and provide recommendations for vehicle maintenance and repair services Setting customer expectations with service capabilities, ensuring clarity on services provided Offering additional services based on customer needs and vehicle condition Prepare accurate auto estimates for repairs and maintenance services Maintain detailed records of customer interactions, service recommendations, and follow-up actions Coordinate with technicians to ensure timely completion of services while keeping customers informed throughout the process either in person or phone Handle customer inquiries and resolve any issues or concerns Stay updated on industry trends, new products, and technologies to provide informed advice to customers If you are serious about a career and not "just a job"… We want to hear from you!Job Type:
Full-time Pay:
$60,000.00- $75,000.