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Automotive E-commerce & Motorsport Service Specialist
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Jasper 7 Motorsports
Remote
$66,560 Salary, Full-Time
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Job Description
About Jasper 7 Motorsport Jasper 7 Motorsport is a premier high-performance automotive and motorsport facility. We specialize in elite vehicle preparation, trackside support, premium maintenance, and a curated performance parts e-commerce platform. We are looking for a sharp, organized professional to manage our digital storefront and act as the primary point of contact for parts and service clients. Role Overview This is a hybrid role for someone who is equal parts digital optimizer and high-touch client advisor. You will own the operational success of our automotive parts e-commerce platform (including drop-shipping logistics and vendor applications) while simultaneously acting as a service specialist—translating client performance needs into accurate workshop build plans. Key Responsibilities
E-commerce Management:
- Maintain, update, and optimize our digital performance parts catalog. Handle inventory feeds, ensure accurate year/make/model fitment data, and manage dealer portal applications with distributors.
Order Fulfillment & Logistics:
- Oversee daily drop-shipping operations, track shipments, resolve vendor delays, and handle customer returns or inquiries.
Service Coordination:
- Field inbound inquiries for track prep, upgrades, and maintenance. Build detailed service quotes, coordinate schedules with workshop technicians, and provide seamless updates to high-end clients.
Sales Growth:
- Proactively follow up on abandoned carts, digital parts inquiries, and service quotes to maximize revenue. Qualifications & Skills
- 2+ years of experience managing an e-commerce platform (Shopify experience is highly preferred).
- Strong foundational knowledge of high-performance automotive components, aftermarket brands, and general vehicle mechanics (you must be able to speak the language fluently with enthusiasts and technicians).
- Experience with automotive fitment data and warehouse distributor (WD) portals is a massive plus.
- Exceptional communication skills with a polished, professional demeanor suitable for high-end clientele.
- Highly detail-oriented—understands that a wrong part number or fitment error costs time and money.