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Automotive Service Advisor

Job

J&S Auto Repair

Newport, RI (In Person)

Full-Time

Posted 5 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 7/12/2026

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Job Description

If you need a base salary to feel comfortable, this is not the job for you. If you want to control your income, move fast, and get paid based on results — keep reading.
WHAT THIS ROLE ACTUALLY IS
This is not a receptionist job. This is a sales and operations role inside a high-speed auto repair shop .
You will:
Answer inbound calls and convert them into same-day appointments Control the schedule with urgency (not convenience) Present safety-first repair recommendations Close work quickly and confidently Follow up on declined work (next day, no exceptions)
WHAT SUCCESS LOOKS LIKE
Calls answered by the 3rd ring — every time Every call starts with: "Yes, we can take care of that today." Vehicles checked in and moving within 15 minutes You sell the first safety item fast , not full estimates You keep cars, not send them away You follow up and recover missed sales
HOW YOU GET PAID
100% performance-based (no base pay)
Target:
~18% of total store gross profit (team-based front counter) The more you produce, the more you earn No caps
Translation:
Low performers struggle. High performers win big.
WHAT BEHAVIOR THIS JOB REQUIRES
Speed over perfection Urgency over comfort Control over conversation Confidence under pressure Ability to ask for the sale — directly
WHAT YOU WILL NOT DO
No diagnosing over the phone No quoting to "shop price shoppers" No waiting around for customers to decide No hiding behind "customer service" language
WHAT WE'RE LOOKING FOR
You might be a fit if you: Have sales experience (auto is a plus, not required) Move fast and hate sitting around Are comfortable leading conversations Want your income tied to your output Don't need constant supervision You are NOT a fit if you: Need hourly security Avoid uncomfortable conversations Like slow-paced environments Struggle with accountability
WHY THIS ROLE EXISTS
We are building a shop that runs on: Systems (not personalities) Speed (not delays) Profit (not busy work) This role is critical to that.
FINAL FILTER
If you're the type to say: "Let me think about it" This won't work. If you're the type to say: "Let's get this handled today" .
CALL TO ACTION
Reply with: Your last sales or advisor role What you earned Why do you think you can outperform that here #hc246834